Front Desk Agent-4 to midnight and overnight on call shift - Ticaboo, UT

POSITION SUMMARY

The primary responsibilities of a Front Desk Agent involve checking in and out of hotel guests, creating walk-in reservations, answering phones and general guest questions while adhering to Ticaboo guest service and sales standards.

SUPERVISION

Reports to the General Manager, and works with another guest services supervisor and housekeeping supervisor and room inspectors as a cross trained supervisory team.

QUALIFICATION

• High school graduate or equivalent.
• Must possess basic math skills and have the ability to handle money accurately.
• Basic knowledge and/or ability to be trained on computer software.
• Customer service oriented.
• High school diploma - required
• Willing to work holidays and weekends - required
• Able to communicate verbally and written in English
• College degree - preferred
• At least 2 years’ previous customer service experience - preferred
• Hotel experience - preferred
•  Driver’s License with satisfactory driving record - preferred
• Microsoft Office knowledge - preferred

ESSENTIAL FUNCTIONS

Responsibilities include (but are not limited to):

• Ensure work standards and check lists are posted and adhered to.
• Check guests in and out of the lodge.
• Maintain a professional, clean, image and demeanor with guests at all times.
• Relay accurate resort, property and area information to guests.
• Take accurate reservations via the phone.
• Inform guests of additional services and amenities the resort and affiliates offer.
• Read the logbook and most recent MOD report to ensure knowledge of all events.
• Ensure that the guest request log, welcome call log, and complaint log are completed and followed up.
• Own all guest requests and ensure they are followed up within 15 minutes of the request.
• Ensure all guest room moves are noted and completed and cancelled if applicable.
• Deliver amenities, luggage assist, maintenance duties.
• Responsible for handling a cash bank, signing in and out.
• F&B responsibilities: Coffee service, guest service area, and other duties as required.

PHYSICAL REQUIREMENTS

• LIFTING:                                                                       30 lbs.
• STANDING:                                           MOST OF THE TIME
• REACH ABOVE SHOULDER:                               FREQUENT

• BENDING                                                              FREQUENT
• STOOPING:                                                          FREQUENT
• CARRYING:                                                           FREQUENT
• WALKING:                                                            FREQUENT

• SITTING:                                                                          RARE

Housekeeper - Ticaboo, UT

Represents the Lodge with assistance, information and a hospitable attitude. While consistently maintaining a high standard of cleanliness with strong attention to sanitation in guestrooms and surrounding guest areas.

DUTIES

Perform cleaning duties, such as cleaning floors, cleaning bathrooms, making beds, dusting, washing windows, vacuuming, etc. Keep hallways and closets in clean and orderly condition and well stocked with necessary supplies. 

RESPONSIBILITIES

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

FEATURED JOB OPENING: Property Manager (Couple) for 55+ Mobile Home and RV Park - Mesa, AZ

We are looking for a manager (couple) for our park in Mesa, Arizona.

Compensation is $30,000 per year.

Full - Time Salaried Position.

We are a family owned business looking for a self driven, personable and efficient community manager for our gated 55+ manufactured housing community. You will be responsible for the day to day operations of the property. Rent collection, data entry into excel for the projections, rent rolls. Collection of rent, posting of rents and deposits to the bank.

Maintaining accurate reports is very important for this job, so if you are not good with Excel please dont submit.

We are also seeking a maintenance person for this location.

FEATURED JOB OPENING: Are you Looking for a Change of Scenery? - Mammoth Lakes, CA

We are seeking an experienced Maintenance & Office Manager couple for a full-time, year-round position at St. Anton Condos, an 84-unit complex that has a pool, spa, and recreational room. This position requires and provides onsite living (utilities included) located in the beautiful High Sierra ski resort town of Mammoth Lakes, California. Experience at a resort complex or hospitality/hotel experience is required for both positions. Hard work and dedication are a must during the winter season while the off-season provides a more relaxed tempo. PLEASE DO NOT CALL THE ST. ANTON OFFICE.

The Maintenance Manager:

1. Must enhance the owner and customer experience and work well with others.
2. Provide day-to-day hands-on maintenance and upkeep of the resort.
3. Must be competent in snow removal equipment operations and snow management in winter.
4. Must be very well organized, detail-oriented, and proficient in scheduling contractors and supervising the on-site assistant.
5. Must have general knowledge in carpentry, electrical, plumbing, and general maintenance skills,
6. Must have knowledge of pool/spa operation and maintenance, landscaping with irrigation maintenance, and general day-to-day operations of the condo complex. 
7. Leadership skills with the ability to prioritize, multi-task, and be accountable for duties, and projects. 
8. The position requires the ability to think outside of the box and manage challenging issues as they arise.

The Office Manager:

1. Must enhance the owners and customer experience and work well with others.
2. Approximately 60% of the time will be operating and managing a rental program for individual owners, including:
   1. Managing reservations, including guest check-in and check-out
   2. Managing housekeeping (scheduling housekeeping contractor)
   3. Managing quality control checks
3. Provide day-to-day operation of office and rental programs.
4. Knowledge of computer-based reservation systems.
5. Knowledgeable in Word, Excel, and spreadsheet compilation
6. Must be very well organized, detail-oriented, proficient in scheduling guests, and contractors, and managing the office assistant.
7. Good communication skills both written and oral, monitoring and answering customer and owner requests.
8. Proficient at maintaining social media profiles, and owner correspondence.
9. The position requires the ability to think outside of the box and manage challenging issues as they arise.

We offer a unique opportunity to experience the beauty of the High Sierra firsthand.  It's truly a one-of-a-kind opportunity.  If you are looking for a job where you can make a difference and enjoy the benefits of living and working in a beautiful location, please provide work and personal references along with your resume. Our compensation package for the couple is low 6-figure including commission incentive, health stipend, and vacation time.

Camp Host Work Campers - Parker, AZ

Job Description

Couples work 2 days per week per host, singles work 3 days per week, additionally, hosts are required to work holiday weekends & specific events.

Independently use the ASTRA (reservation/POS system)

Book and edit reservations

Take payments/deposits for reservations as well as guests already checked-in

Check-in/Check-out guests

Input new and monthly meter reads (as needed)

Perform end of day procedures

Obtain Park inventory, used as a reference when performing daily check-out procedures and to identify sites that may have occupants who entered the Park after hours. Once inventory is reconciled to ASTRA, if necessary, approach the camper in the site in question to determine if they belong in the site or not. Proceed accordingly.

Ensure green vehicle tags are valid prior to allowing vehicles into the park. If the tag is out of date, ensure via ASTA that the person belongs in the park, if so, provide an updated vehicle tag. If not proceed appropriately.

Make regular rounds through the park throughout each shift. Be proactive. If it looks questionable, question it.

Ensure: (includes but not limited to)
Sites are neat and tidy
Guests are properly situated on their site
RV is facing in the correct direction
No vehicle of any kind on the concrete slab
Nothing stapled, bolted, or screwed into site Cabanas/Ramadas/Site Shelters
Pink RV tag is visible in an outward facing window

If you see trash on your ride stop and pick it up. If it is more than you can handle, contact a Ranger on duty.

If unsure whether an individual(s) should be in the park, ask to see vehicle tag or receipt to prove they’ve checked-in and/or paid to be here, communicate questions via radio to the Host Office.

 Couples, Single/Solo, SUMMER '23

Ranch Couple - Arabela, NM

Hi all! 

We are looking for a live-in couple for ranch work, handyman, groundskeeping and housekeeping in Arabela, New Mexico.  If you would love to live in the forest environment, you need to check out Arabela Land and Cattle!

The positions include year-round living quarters (4 bedroom) and all utilities paid (electricity, internet, cable tv and phone). 

Need a valid driver’s license, a vehicle will also be provided. 

Here are some responsibilities including but not limited to:

 -General handyman and building tasks for needed repairs including plumbing, carpentry and basic electrical.

-Operate and maintain farm machinery including a small tractor, ATV, etc.

-Care of livestock.

-Building and repairing of fences.

-General cleaning of the buildings on property.

-Occasional assistance with guests as needed

We offer full-time employment with competitive pay and benefits to include medical, vision and dental insurance, 401K retirement savings plan, vacation time, and holiday pay. Our company maintains a strong policy of equal employment opportunity for all our employees.

Must be legal resident, US citizen or have valid work permit.

We are family owned and operated which makes for a great work environment!

Pay is dependent on experience.

General Expectations

Ability to read and comprehend instructions and information.
Excellent communication skills.
Interact well with others and be a positive influence.
Work evening, weekend and holiday work hours as required.
Assist Manager with other duties, as necessary.

To apply, forward bio & resume to email address. Or call for more info.

Email
asandoval@kagnm.com

Phone
(575) 624-5484