Couple Manage - Relais & Chateaux - Madagascar - Anjajavy

THE HOTEL:

Anjajavy le Lodge Relais & Châteaux an emblematic beach & forest lodge in Madagascar located on an isolated peninsula inside a natural protected area is looking for a Lodge Manager couple with a 4 to 5* Hotel/Restaurant background

The position is accountable to the General Manager

MISSIONS AND DUTIES:

• Lead the front of house morning meetings with department managers every day and follow through
• Ensure that ultimate guest relations and high personal attention levels are maintained at the lodge
• Be the face of the lodge and interact with guests and employees 
• Examine public areas, villas, back of the house areas, beaches, gardens and reserve paths
• Maintain the highest standards of housekeeping and maintenance and ensure that style and design are well maintained.
• Be present at reception to assist with arrivals, departures, and booking activities, but also to ensure that important information is shared among the staff
• Check and respond to all emails
• Host evening meals and attend pre-dinner drinks
• Ensure entire team is always well presented
• Ensure all roles of the team are covered and people allocated accordingly
• Analyze and respond to all guests feedbacks with the managers and implement discussed solutions 
• Maintain lodge standards and achieve goals in line with the vision of the company
• Comply with Local Labor laws and deal with any employee issues with respect and according to established policy
• Review the progress of orders and payments as well as overall management of petty cash
• Timeous reporting and follow up of any issues
• Any other day-to-day necessary tasks

PREREQUISITES:

• Management experience required and knowledge of the lodge industry is a plus
• Good communicators and speak English and French clearly
• High standards of service excellence and a passion for the industry
• Excellent attention to detail
• Customer service experience
• Able to plan, prioritize and work well under pressure.
• Good team players and also have the ability and motivation to work under own instruction
• Good computer skills
• Driver’s License

RESPONSABILITIES:

• Interacting with guests during service
• Welcoming Guests
• Multiple regular Physical Checks (i.e. rooms, uniforms, boats, equipment, kitchen, staff attendance…)
• Maintenance of the high standards of the lodge in service, hygiene, fire safety, boat safety 
• Control of storage and consumptions, petty cash, staff registers and schedules
• Act as the link between Lodge and Senior Management
• Training Staff

Contract Manager/s For Leading Bordeaux Vineyard Guesthouse - Bordeaux Wine Region - France

Set amidst the Bordeaux vineyards, we're one the region's top rated B&Bs, welcoming up to 12 people.  The property has the amenities of a boutique hotel, but we aim for the relaxed and personal style of a friendly guesthouse.  Now operating for 8 years, we've built a great reputation for our warm hospitality and idyllic setting.  Our clientele is predominantly english speaking, from a range of nationalities, with a smaller percentage of french speaking guests.

About The Role

At present the property is operated by the owners, with a small team of employees helping with guests and cleaning.  We are now looking for a couple, or possibly a committed individual, to take over as on-site manager/s of the business, starting around the the beginning of April 2019 and finishing toward the end of October 2019.  You will receive intensive initial training from the owners and intermittent support throughout the year, plus have the support of the small team for some help with cleaning and guests, but whoever takes on this role (whether it's a couple or individual) will ultimately be responsible for the entire operation (more detail on principal duties is given below).  This can be a demanding role, but each day has a good degree of flexibility and both the team and our guests all enjoy some fun along the way. Likewise, while we strive for a relaxed feel for guests, this is very much a professional role that requires a wide mix of talents and disciplines.  In return, in addition to comprehensive training and potentially career building experience, we offer on-site accommodation in a newly renovated separate 1 bedroom cottage, and a remuneration package dependent on the level of involvement desired by the right candidate (if you're prepared to do a bit more cleaning and property maintenance, the remuneration would be higher) and at least in part, based on your performance.

As mentioned above, this role has a very varied input into the business, but primary duties cover the full spectrum of an accommodation business, from handling enquiries and bookings to maximise occupancy, welcoming and hosting guests, including for evening meals (we have a chef for most cooking), overseeing staff, stocks of provisions, and linen, and managing our marketing and social media.  Less frequent, but also important, will be occasional grounds and property maintenance, resolution of any problems, and some cleaning and food preparation.

About You

To succeed in this role you will need to be confident and feel at ease meeting and hosting new people, promoting our business and the local area, thinking on your feet, dealing with a wide range of demands, issues and variable working hours, and with at least reasonable skills in property maintenance.  Though not strictly necessary, experience in hospitality and leadership will be a bonus, and given we are located in one of the world's most famous wine regions, an interest in the industry would also be a plus.  As most of our guests are english speaking, highly fluent english is a must, and more than a basic level of french will be an advantage. Further, we are located in the countryside, so a car and driving licence is critical, as is a valid right to work in France.

As the current owners/managers, we came from corporate careers with a desire to step outside of an office environment and create a complete experience and relaxing getaway for our guests. Have you ever dreamed of running a guesthouse in France, or are you looking for a new challenge?

Work Camp in the Great Smoky Mountains! - Cherokee, NC

Spend the season in the Great Smoky Mountains!   Small family campground just outside of Cherokee, NC  has a need for a couple for grounds maintenance, cleaning and office work. 

We trade a Full Hook-up Site with Cable, WiFi, Laundry Allowance and Free Ice in exchange for 15 hours, each, per week. 

FEATURED JOB OPENING: Innkeeper Couple Wanted - Galena, IL

Our Inn in Galena Illinois is looking for is looking for an aspiring couple to take control of operations.  

The ideal team will be responsible, flexible and hands-on in all aspects of the 8 room business including preparing breakfast for guests, overseeing housekeeping, and performing general maintenance and small repairs.    Good communication, exceptional customer service, and organizational skills required.     The ideal candidate couple is smart, flexible, and customer-focused.     

Responsibilities include managing guest experience from the reservation, check-in to check-out, food preparation, managing the housekeeping staff, and backing them up when required.   Other duties include light repairs and maintenance as well as some gardening during the summer months.   Competitive salary, Live-in Innkeepers' quarters provided as well as business incentives and bonuses.  We will offer extensive training provided for the right couple.  

Resort Operations Manager(s) - Christina Lake, BC

Job Type: Full time (with seasonal variation in workload)

Job Status: Independent Contractor

Description:

This position ideally suits a working couple. The Resort Operations Manager is responsible for all aspects of the day-to-day operations and routine maintenance of the resort. The current Management contract expires November 1, 2018. The CLR Board of Directors is seeking proposals for the continued management of the resort’s operations.

Nestled at the south end of Christina Lake B.C., Christina Lakeside Resort (CLR) is a privately owned and operated corporation run by its members. CLR includes 1100 feet of sandy beach, 131 fully serviced sites, clubhouse, washroom/shower/laundry facilities, tennis/basketball court, extensive boat dock system, designated swimming area, manager’s residence, work shop, sewage plant, paved roads, parking lots, and large green spaces.

The resort is typically open and operated from late March to late October depending on weather. The individual sites are primarily owner occupied, with some sites rented on a nightly basis. The 3-bedroom Manager’s residence is operational year round.

Christina Lake and the surrounding area offer a wide range of recreational opportunities making this the perfect community to live and work.

JOB REQUIREMENTS

Qualifications: Due to the wide variety of tasks involved with the day-to-day operations of the resort, the successful candidate will bring a range of talents, skills and experience. The successful management candidate will be expected to possess outstanding problem solving and decision-making abilities, integrity, assertiveness, flexibility, accuracy and the ability to cope under the pressure of multiple demands.

Other required skills:

• Current EOCP Level 1 certification for the operation of a Waste Water Treatment plant
• A strong business acumen and fundamental knowledge of the outdoor recreation and hospitality sectors within the tourism industry
• Proven ability in developing and adhering to budgets and an understanding of financial processes and procedures (Sage accounting software)
• An understanding of construction and competence in carpentry and general maintenance skills
• Experience with successful management of contracts and/or permits
• Experience in completing reports and gathering information as required for government agencies, and ensuring compliance with government permits and licenses
• Experience with a guest reservation system, welcoming guests and processing payments
• Ability to cultivate strong and effective working relationships with local businesses and stakeholders
• Excellent interpersonal and communication skills

Camphosts/Lawn Maintenance - Darby, MT

A small resort located in Darby in the Bitterroot Valley of southwestern Montana is looking for workcampers to assist with office duties, lawn maintenance, and light building maintenance.  We would like a dependable couple who are non-smokers, team players with people skills, and in good physical condition.

This position is very flexible allowing the workcampers ample free time.  You will live onsite in your own RV.  Full hookups (water, sewer, electric, cable TV and wifi) will be provided in exchange for the following:  periodic office time answering phone calls, making reservations, and checking in guests and lawn maintenance.  Workers will be provided a cordless phone/intercom allowing them to work conveniently in their RV or anywhere onsite as opposed to sitting in the office.  Lawn maintenance includes occasional mowing and weed eating as necessary and monitoring the irrigation system.  

An additional salary will be paid to the workcampers when they occasionally take over management of the resort when owners are away for any extended period of time.  Other work is available such as housekeeping services and building projects if interested.  Preferred commitment is from mid-May/June through mid-October, 2018.