Manager/Maintenance Team Needed For Mobile Home Park - Midway Park, NC

We are a growing company looking for talented individuals to join the team. Our company purchases distressed mobile home parks and other properties around the US, and rehabilitates the parks and mobile homes to create affordable, comfortable communities.

We are seeking couples who are willing and able to share maintenance and management responsibilities at our park in Midwa Park, North Carolina.

The Community Manager and Maintenance Associates positions each require 25-30 hours each week. Relocation and housing allowance provided.

Community Manager Duties/Responsibilities:

• This position is responsible for the daily management oversight of a mobile home park community, including overall operations, collecting the rent, managing all property expenses and tenant relations.
• The position provides outstanding customer service to the property owners or lease residents to ensure strong client relations.
• Exhibit strong organizational and people skills, and be personable to residents, vendors, contractors, and staff.
• Ensure completion of all daily work order assignments in a timely and proficient manner.

Maintenance Associate Duties and Responsibilities: 

• Mowing, trimming, debris removal, minor repairs and generally keeping the property clean
• Minor electrical, HVAC, plumbing, flooring, carpentry, drywall, painting, caulking and appliance repair.
• Conduct unit inspections of vacant units, annual unit inspection, and other inspections, as needed, and prepare work orders for remediation.
• Keep up the Maintenance shop in an organized, safe, and clean manner.
• Complete and maintain appliance, tool, and equipment inventories.
• Understand and learn the community's electrical, plumbing, fire alarm, and HVAC systems park maintenance as needed and landscaping.
• Exhibit strong organizational and people skills, and be personable to residents, vendors, contractors, and staff.
• Works within budget to estimate costs and schedule all maintenance repairs.
• Makes purchasing recommendations to the Community Manager.
• Ensure completion of all daily work order assignments in a timely and proficient manner.

Preferred Qualifications:

• 2+ years of experience as a Property Manager/Maintenance Associate, working in apartment or mobile home communities.
• Ability to use Microsoft Office products.
• Proven proficiency in all areas of property management operations.
• Strong organizational, analytical and decision-making skills.
• Must be comfortable using the Internet as a resource for researching property and personnel issues.
• Excellent communication, management, and interpersonal skills.
• Ability to work any day of the week, including holidays, and travel as needed.

Compensation will be competitive and will depend on experience.

We are a drug-free workplace. Prospective employees will be required to submit to pre-employment drug screening.

Couple Needed for Innkeeping and More - Garden City, TX

Seeking responsible and mature individual or couple to assist owners of small bed & breakfast, cabin rental and rv park establishment in Garden City TX with host and caretaking duties, in exchange for free housing in either a guest room or camper, or a free rv hookup site (to include electricity, water and wifi), plus the potential for additional compensation for extra services provided, especially when the owners are away.

This opportunity requires the individual or couple to be comfortable assisting and interacting with guests, and the individual or couple must be able to pass a background check. 

Experience and skills in housekeeping, customer service, lawn care, and simple maintenance and repairs required.  This is a permanent position for someone with an interest in a long term opportunity. 

Management Team for 100% Occupied, 200-Space Mobile Home Park (Housing Provided!) - Odessa , TX

We are looking for a reliable management team with a positive attitude to manage our Mobile Home Park in Odessa, TX. 

We have owned the park for 6 years, and have been blessed with several phenomenal managers who have addressed all major issues at the park. The job moving forward entails general park operations (no major projects).

We offer a salary of $55,000 + housing, or $65,000 without housing. 

Self Storage Management Team (1 Facility Manager and 1 Maintenance Manager) - Stockton, CA

If you are a couple that enjoys a fast-paced, challenging work environment and are committed to being successful and providing excellent customer service, this is a great opportunity to join a fast-growing family business.

We are a local company specializing in self-storage and we appreciate our customer’s business and strive to offer the best customer service possible. It is our goal to make each experience a pleasant one by providing affordable, convenient and secure self-storage units and RV spaces.

We have a need for Self-Storage Managers (1 Facility Manager and 1 Maintenance Manager) with 2+ years of storage/retail experience who possess excellent customer service and communication skills to join our dynamic team in Stockton, CA. You will receive the training needed to excel in one of the fastest growing industries and can be part of a fast-growing family business that rewards your hard work in managing a self-storage facility.

*** THIS POSITION IS FOR 2 PEOPLE WHO MUST COME AS A TEAM ***

***FLUENCY IN SPANISH A PLUS BUT NOT A MUST***

The Resident Managers will live on-site in a residence provided by the company and oversee the daily operations of the facility. We are seeking individuals who are ambitious, process focused and professional to manage the facility as if it were their own. We place great emphasis on friendly, professional managers and our commitment to clean, secure, and well-maintained facilities. Our full-time Resident Managers are responsible for the daily operations of their facility and report to the owner of the company.  

Job Description:

Responsible for phone, internet and walk-in inquiry conversions - Renting Storage Units 

Renting U-Haul trucks, trailers and tow dollies

Collecting Payments 

Making Collection Calls 

Maximizing Occupancy and Rents

Maximizing Revenue and Overseeing all aspects of the operation of the facility

Responsible for recommendations and implementation of local marketing initiatives

Marketing to local businesses and apartment managers

Responsible for customer service (rentals, payments, sales and customer issues)

Ability to be driven by performance goals

Responsible for maintaining customer files and auction statuses

Responsible for maintaining and improving facility appearance

Responsible for daily walkthrough of our facility

Responsible for daily bank runs/deposits

Light to heavy maintenance and clean-up work required

Responsible for cleaning units and interior buildings

Self-Storage management experience a plus

We want our Facility Manager to be a confident leader who exhibits:

+ A positive, friendly and assertive personality

+ Ability to negotiate rental rates with potential customers

+ Pride of ownership in the self-storage facility 

+ Strong verbal and written communication skills

+ A customer service driven attitude

+ High energy and enthusiasm for taking charge of a self-storage facility

+ The desire to be part of a fast-growing and team-oriented company + Strong computer skills with an ability to learn new programs quickly

+ A problem solving and solutions driven mindset + Ingenuity and creative thinking

We want our Maintenance Manager to be experienced in home maintenance and someone who exhibits:

+ Assertiveness, confidence, and the ability to take control of challenging situations

+ Ability to negotiate rental rates with potential customers

+ A customer service driven attitude

+ Strong computer skills with an ability to learn new programs quickly

+ General knowledge of painting, construction, plumbing, and electrical connections

+ Knowledge of general home maintenance and landscaping

+ Excitement about learning new skills and working in a fast-paced, ever-changing environment

+ Ability to Improve the overall curb appeal of the facility to keep it clean, fresh and uncluttered

+ Ability to improve the landscaping around the facility

+ Ability to manage third-party contractors hired for various capital improvement projects

Total Compensation for the Facility Manager AND Maintenance Manager includes:

+ Housing provided and all utilities paid for, security deposit for housing is required

+ $3,812/month ($1,906 per manager), paid as hourly wages

+ SIGNIFICANT potential for commission if performance incentives are met

*Health insurance, benefits and mileage allowance NOT offered

 Job Qualifications:

Must be eligible to work in the United States

Must have a valid driver’s license and reliable transportation

Must have a High School Diploma/GED equivalent and at least two years of related experience (sales/customer service/leasing/rentals)

Must be a team player and have strong leadership skills

Must be profit driven

Proficient with computers: Word, Excel, Internet

Job requires constant movement and must be able to lift and move 35 lbs. regularly and occasionally up to 50 lbs.

Must have clean employment history, criminal history, driving record and drug test. A background check will be conducted.

Domestic Couple Needed - Naples, FL

Schedule:                            Full-Time, 5 days/week 

Accommodations:                Live-In, Separate Cottage

Location:                              Naples, FL and Westchester, NY

Overview

A Family is seeking an experienced Domestic Couple to work in their two homes.  Candidates must be experienced working on a larger estate with additional staff.  The client is seeking a Couple who are team players and great supporters of the existing staff.

·               Housekeeper.  The Housekeeper will be responsible for full charge housekeeping, including vacuuming, mopping, dusting, and disinfecting, as appropriate, all floors and household surfaces, including antiques.  General washing and pressing of family laundry and household linens is also required. Responsible for all meals when existing Couple is away. Errands, purchasing supplies, coordination with security staff, and some outside household correspondence.

·              Houseman / Handyman.  The Houseman will be responsible for the heavy cleaning duties inside the home as well as general maintenance on the property, including HVACs, plumbing, electrical, appliances, generator, vehicles and pool equipment.  Should be able to do small hands-on repairs and improvements and select and oversee outside contractors when needed.

Key Success Factors / Fit

·         Honest, discrete and completely trustworthy

·         Kind and friendly disposition

·         Available 24/7 to assist principal and staff

·         Experienced staff who can work independently or as a team

·         Must be able to read and write English, prepare shopping lists and take phone messages

Compensation and Benefits

·         Target salary of $120,000-$150,000/year, based on experience

·         Health insurance

·         Use of car for work use

Operational Managers- - Salamumu Samoa

Caretaker Management Position

Please Note: Due to Visa and the overall package being offered, applicants are invited from Australia and New Zealand only.

We are a boutique. 3.5 star resort with 10 Ocean front bungalows located on the island of Upolu, Samoa. We cater for up to 45 people and we also welcome day visitors to the hotel. It has a bar and a restaurant that offers an all-day menu.  Kayaking, SUP boards and snorkelling, along with our Ocean water infinity pool make us an ideal beach holiday destination. We have been established in Samoa for almost 20 years and are a unique, remote property that caters for active families, groups of friends and couples looking for a laid-back, off the grid, island experience. We are looking for a hands-on Caretaker couple team to oversee the day to day operations of running our resort.

Please see the role requirements below:

Management of utilities and services including but not limited to;

o   Electricity

o   Gas

o   Water

o   Waste Management

o   Septic Management

We are only a small resort and have contracts in place with on-island utility companies.  Issues encountered with the above are dealt with easily by reaching out to our contacts within these companies.  Samoa is still a developing country, so we do experience power outage and water pressure issues from time to time and have systems in place to deal with these.

Management of Grounds staff who are responsible for below:

o   Weekly swimming pool cleaning

o   Grounds and gardens

o   Watersports Equipment

o   General hotel repairs and maintenance – painting / keeping the asset in good order.

We are an Ocean resort so are open to the elements of nature (corrosion / occasional storms / high winds) The Ground Staff work every day to a roster which is changeable based on occupancy, work and weather.  Caretakers are expected to make daily checks on the grounds and bungalows, a simple walk around our small property enables you to spot things up easily and then delegate daily individual / team work that is required to keep resort looking tip-top.

Asset Management and upkeep including but not limited to;

o   Furnishings and fittings

o   Kitchen equipment

o   Restaurant and bar furniture and fittings

o   Tools, plant and equipment

o   Vehicles

As Caretakers you will be expected to ensure resort assets are well maintained and any issues reported immediately to the Owners who will be on hand to assist in any way should problems occur.  You will have access to a resort vehicle which can be used for shopping, required trips to our capital city Apia, and on your time off (within reason).  We would hope that both Caretakers have full driving licenses as this makes tasks such as shopping / wages easier and are sensible, respectful drivers.

·        Management of Kitchen and bar staff. The caretakers will be responsible for;

o   Stock control and shopping.

o   Menu management – ensuring regular food specials are offered.

o   Kitchen quality control and production of meals as required, you will be required to assist in lunch and dinner services at peak times.

o   Management of kitchen staff, ensuring the kitchen assets are well maintained, cleaned and looked after. 

o   Rostering staff dependent on occupancy levels and how busy the resort is.

A person with Restaurant or Chef experience would be a bonus.  The team are all local, well trained and hard working.  They respond well to good leadership and deliver our existing varied menu to a high level.

·        Housekeeping management including but not limited to;

o   Management of housekeeping requirements through stock checks and weekly shopping.

o   Management of housekeeping team and rostering. Housekeeping are expected to ensure all bungalows are cleaned daily as per hotel policies and check in and check out cleaning procedures are followed.  Housekeeping also do all the hotel laundry. 

o   There are processes in place that specify what each Housekeeper is expected to do daily and is based on hotel occupancy / business needs.  At full occupancy they may be expected to work slightly longer hours but as we are not a huge resort it is easily manageable.

o   Again, a simple daily walk around with the team will help you identify and fix any issues or slips and maintain the excellent standards we have in place for cleanliness.

·        Human Resources & basic accounting including but not limited to;

o   Train, supervise, motivate, discipline and monitor the performance of all employees in accordance with the Local Employment Law and the company policy.  We only have a small team and work closely with them.  As a ‘hands on’ Caretakers you will work side by side with our team and build good working relationships.

o   Manage staff time cards, hours and rosters and present weekly time cards and wages to Management for approval. Facilitate payment of weekly wages every Friday.

o   Enter petty cash and payments issued for monthly utilities, shopping and wages as per pre-approved budgets. 

o   Reconcile credit card and revenue settlements, payments from suppliers and basic, general bank ledger via the Xero Accounting System.  Previous experience of Xero not essential as full training given.  On average approximately 1-2 hours a day is required to manage this efficiently and the Xero system is easy to learn.  Higher end Accounting is taken care of by the Owners.

o   Sustain and manage basic operational budgets to be reported to owners on a weekly basis.

·        Reservations and guests’ relations, including but not limited to;

o   Initiate guest interaction from time of reservation. Sending out welcome email.  Finding out needs / wants to prepare and deliver.

o   Build up a proficient knowledge of our Property Management System (RMS) Channel Manager / Online travel agent extranets, social media channels and our website management.

o   Ensure Guest check in / out experience is as seamless as possible and their expectations are met resulting in increased positive feedback / ratings. Ensure have full scope of guest travel plans – flight arrivals / departures, car hire requirements, ’bucket list’ information where possible well ahead of arrival.

o   Maintaining high-quality facilities and remedying problems quickly should they arise.

o   Managing guest relations through arranging taxis / local tours / suggesting itineraries and providing local information as and when required.

Anyone with good customer service or hospitality experience or just an outgoing friendly nature will be able to fit this role.  There is a local reception team in place already which suits the resort as most guests are looking to get to know Samoa and its culture which you will be able to compliment through servicing guests needs or just spend a little time chatting and getting to know them. Your role is to give guests the assurance that there is a management team available should they need to speak to you. 

Our RMS reservation system is easy to use and quick to learn so previous experience is not essential. 

Basic computer experience with a sound knowledge of emails, Word & Excel (training can be given on our existing Excel / Word systems that are already in place).

Other attributes from both or either:

Candidates should be able to demonstrate a stable work history, exhibiting progression within the hospitality industry along with experience in either island resorts preferred but not essential.

Experience in leading staff during service and interacting with hotel guests

Ability to maintain high and consistent standards within the team.

Understanding and implementation of basic Occupational Health & Safety principles.

Terms of employment:

Contract: 6 months Possibility to extend at the end of the 6 months (upon completion of 30 day trial period).

Start Date: Immediate – early Oct 2018.

Schedule: 6 days / actual hours based on business demand. 

This is not a difficult role for 2 people once you have a good understanding of each department and are in a daily routine.  Guests interaction is key, so spending time talking with them during their stay is essential.

Executing an excellent food service is a high priority, particularly at dinner as many as of our guests will have been out exploring during the day and have come back to the resort for some relaxing down time and a good meal.  Daily walk in guests frequent our resort to use the facilities and enjoy the food and beverage.

Salary: Remuneration is negotiable.

Expat Benefits: Housing, full board, return airfares on successful completion of contract to Australia or New Zealand (Direct flights to either country) and company paid immigration costs. This excellent package is underpinned by the rewards associated with working in a unique hotel environment, for a well-established boutique resort on a wonderful island in the South Pacific.

Special Conditions:

We seek a couple who are flexible, resilient, patient and approachable as well as having a good sense of humour, sober habits, tenacious and are generally fit and healthy witha good common sense attitude to problem solving or dealing with any issues that may arise.

Samoa is a dynamic, tropical environment where local people are extremely proud of their Polynesian culture and family heritage.  Ex-pat workers are expected to be respectful of local customs and be positive role models at the resort and within the local community.

We therefore prefer to hire professional minded team leaders who are ready, willing and able to mentor and guide staff so they may improve their skills within each department to support continual improvement of the resort’s product and the guest experience overall.

Your day off can be used to explore the many beautiful beaches in Samoa, waterfalls, and other amazing places to visit - or you may want to go and chill for the day in a relaxing beach fale and switch off.  Samoa is an amazing country to get to know and will give you great hospitality experience on a isolated island with a rich heritage and culture.

As Owners we are still involved in the overseeing of the resort and are here to support and guide you in the role even when off-island. 

We look forward to discussing applications with interested couples who fir the criteria above.

Thanks

Daniel & Alison