FEATURED JOB OPENING: Hotel Housekeepers / Room Attendants - Salida, CO

JOB DESCRIPTION: ROOM ATTENDANT/HOUSEKEEPING

WHO WE ARE

Property Information: Loyal Duke Lodge

THE ROLE

ROOM & PUBLIC AREA ATTENDANT

The Room Attendant is responsible for maintaining the highest standards of cleanliness in both guestrooms and public areas. This role will play a critical hand in executing the comfortable and enjoyable guest experience. 

The role could come with a discounted housing option on property. 

Responsibilities 

Daily tasks will include stripping and making beds, vacuuming, dusting, cleaning all surfaces, replenishing terry and amenities and assisting with laundry needs.

Thoroughly clean guestrooms in both check-out and stayover environments 

Ensure all public spaces are consistently clean and in guest-ready condition 

Follow all established department cleaning standards and safety procedures 

Properly communicate maintenance repair needs and safety hazards to management

Respond to guest requests in a timely, friendly and efficient manner 

Perform other duties as assigned and requested to meet the needs of the business

IDEAL CANDIDATES

Knowledge of proper cleaning practices and procedures

Enjoys a fast-paced environment

Strong desire to complete tasks in a satisfactory manner

Must be available to work weekends and holidays

REQUIREMENTS & EXPERIENCE

No prior experience in housekeeping required 

Effective time management skills in order to ensure completion of all assigned tasks 

Flexible in schedule and willing to meet the demands of a complex operation 

Excellent communication skills with the ability to listen effectively

Ability to regularly lift, pull, and push moderate weight

Attention to detail to detect room cleanliness and discrepancies

COMPENSATION & BENEFITS

Hourly compensation: $18/hour 

Paid time off

Sick Pay

Holiday pay

Referral program

Hotel discount program

FEATURED JOB OPENING: Hotel Manager(s) - Seaside, OR

JOB TITLE: Hotel Manager(s)

The Tides by the Sea, a 100‐year old historic ocean‐front condo‐tel in Seaside, Oregon is seeking a team of two to manage our property of 52 unique individually owned condos – 30 + of which are part of our Rental Operation (hereinafter, R/O).  The team would be primarily responsible for managing the R/O, which includes exemplary customer service for our guests, working with property financials, managing our front office, interacting with Owners, Housekeeping and Maintenance staff as well as overall property maintenance. The job also entails working with our Property Management System and various platforms which market and book units in the rental pool. Compensation includes an on‐site 2‐ bedroom, 2‐bathroom, kitchen, dining and living room apartment, with access to the outdoor heated pool and laundry. The responsibilities below will be shared between the Team we are hiring, and who will report ultimately report to our Board Chair or his/her designee.

OUR CULTURE:

We are a workplace that values family, work life balance, community and fun. We provide a creative and energetic environment where people can learn and grow together. We love an entrepreneurial spirit, and the vision to create something new, different and better.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Front Desk/Office Manager

• Provide exceptional services and experiences for our Guests and Owners and respond to any Guest and/or Owners concerns in a timely and professional manner
• Ensure Guests and Owners are recognized and warmly greeted upon their arrival and answer any questions they may have
• Monitor daily records, bookings  and payments
• Ensure assigned Units are prepared prior to check‐in
• Manage lodging rates by monitoring local industry as well as city and regional events to properly adjust nightly and seasonal room rates
• Oversee all check‐in and check‐out tasks, including financial transactions by collecting necessary Guest information during registration (i.e. identification, credit card data, exact date of stay)
• Manage both on‐line, walk-in as well as phone reservations and assign Units (if not registered in advance)
• Collect necessary guest information during registration (i.e. identification, credit card data, exact dates of stay)
• Ability to adapt to The Tides culture and willing to make change to reflect business demand
• Assign rooms (if not registered in advance)
• Inform Guests about our hotel property, services, amenities and offer suggestions for local businesses
• Respond to any guest and owners concerns in a timely and professional manner
• Oversee Head Housekeeper and liaise with Housekeepers and Maintenance staff
• Oversee general operation of the common elements such as landscaping, pool maintenance and daily tasks to maintain a safe, welcoming and clean property (i.e. window washing, trash collection, exterior lighting, maintaining equipment such as picnic tables, BBQ’s, pool chairs)
• Coordinating with vendors and maintenance staff and reporting to the Board Chair or his/her designee to facilitate improvements and repairs as needed.
• Ability to hire, train, manage and review Housekeeping and Front Desk staff
• Ability to provide proper accounting of employee hours to an employer’s payroll service (ADP, Paycom etc.) for the purpose of preparing payroll checks
• Provide concierge services for our guests
• Understand and ensure all relevant city, county, state and federal laws  are followed or followed up on if
• Report and record any maintenance issues on the facilities maintenance report system
• Attend Board of Directors (hereinafter BOD) meetings and present a Manager’s Report

Bookkeeping

• Implement general accounting functions of Accounts Payable, including vendor set‐up, entering and coding invoices, and Owner payment distribution using QuickBooks and/or additional accounting software
• Investigate any questionable data
• Compile monthly and Quarterly reports for The Board (i.e. Gross and Net Revenue from guest bookings)
• Communicate with the Board appointed Treasurer, Bookkeeper and/or Accountant
• Assist the BOD with the development of the annual HO/RO budgets and operate within the budget

Skills

• Excellent customer service
• Experience in Hotel Front Desk duties preferred
• Exemplary organization skills
• Excellent verbal and written communication skills
• Motivated self‐starter
• Knowledge of accounting/bookkeeping and skilled in dealing with financial numeric data (see Bookkeeping section below)
• Website maintenance
• Administrative knowledge and use of key Social Media sites
  • Including Instagram, Twitter, YouTube and Facebook
• Quickbooks (and/or additional accounting software)
• Experience in Reservations/Booking software (ResNexus, booking.com, AirBNB, etc.)
• Proficiency in Microsoft Excel,  Word and Google Drive
• Adobe Creative Suite
• Canva or similar online platform for creating social media graphics and presentations
• Active listener

Marketing

• Work with the Board to develop a marketing plan
• Stay current on the latest social media marketing developments
• Create and manage content on social media channels, (i.e. Tides Facebook page) and interact with followers and respond in a timely fashion
• Ensure posted and printed marketing materials are on brand
• Provide monthly marketing, email and social media campaign calendar
• Develop and maintain professional relationships with key contacts in local visitor based offices
• Stay up‐to‐date on local happenings within a 20 mile radius to the north and south of the Tides, in order to align our marketing efforts with on‐brand developments in our area and market
• Network with local tourist businesses to build awareness about The Tides by the Sea
• Maintain The Tides website to ensure content is constantly kept fresh and up‐to‐date and responses are timely
• Develop and present creative and cost‐effective marketing solutions as well as on‐site activity suggestions
• Keep image libraries updated with visuals that are on brand
• Excellent customer service
• Experience in Hotel Front Desk duties preferred
• Exemplary organization skills
• Excellent verbal and written communication skills
• Motivated self‐starter
• Knowledge of accounting/bookkeeping and skilled in dealing with financial numeric data (see Bookkeeping section below)
• Website maintenance
• Administrative knowledge and use of key Social Media sites
  • Including Instagram, Twitter, YouTube and Facebook
• Quickbooks (and/or additional accounting software)
• Experience in Reservations/Booking software (ResNexus, booking.com, AirBNB, etc.)
• Proficiency in Microsoft Excel,  Word and Google Drive
• Adobe Creative Suite
• Canva or similar online platform for creating social media graphics and presentations
• Active listener

Preferred experiences include, but not limited to:

• Hotel Front Desk Agent or similar role
• Social media marketing
• Accounting and/or bookkeeping
• Website analytics and optimization

FEATURED JOB OPENING: General Managers Innkeepers - Sedona, AZ

Live and work on-site in Sedona at a lovely scenic 12 room boutique inn with pool that serves gourmet breakfast daily. Executive/Pastry chef, and fully staffed housekeeping staff in place. Full time permanent professional couple that will assume the duties/responsibilities of staffing, scheduling, serve breakfast service, banking, bill pay, payroll, Quickbooks, food ordering, light maintenance including pool and grounds, supervise housekeeping and laundry, assist with when necessary. Social media and website marketing skills required. Advanced customer service skills required.  

Minimum five (5) years experience required managing similar type hospitality property.

Safe Serve Manager helpful

FEATURED JOB OPENING: Campground Positions - Yellowstone National Park, WY

Live. Work. Explore. as a part of our Lodging team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As part of our Lodging team, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests!

We operate 9 lodging facilities with over 2,000 guest rooms across 6 locations throughout Yellowstone. Guest accommodations include cabins and hotel rooms ranging from rustic to modern.

We’re hiring Campground Employees to Live. Work. Explore. this summer in iconic Yellowstone National Park!

Job Summary:
Campground employees are responsible for daily upkeep of campground sites, cleaning & maintenance of comfort stations, giving campers outstanding guest service experiences, and being subject matter experts on all things camping in Yellowstone National Park.

The Details:
Position Type: Seasonal
Season Dates: April - November 
Pay: $14.25 - $16.25 hourly 
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) or limited RV sites available
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits and Perks:

• Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more).
• Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone
• Employee discounts at local gateway communities
• Access to maintained campgrounds and back country campsites inside and around the park
• Over 1,000 miles of hiking trails inside the park itself
• Fresh air, breathtaking views, and clear night skies
• World-class wildlife viewing of bison, elk, moose, wolves, bears, and more
• Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world

Responsibilities:

Camper Services Attendant

• Responsible for providing a clean and sanitary shower and laundry facility for guests and assisting guests with necessary information
• Cashiering duties using a point-of-sales system
• Some supervisory positions available

Campground Attendant

• Responsible for the upkeep of the campground, cleaning and sanitizing restroom facilities, and assisting guests with necessary information
• Some supervisory positions available

Campground Guest Service Agent

• Resolve guest problems skillfully with a willingness and desire to understand a guest’s
• viewpoint and to take any necessary steps so that the guest is satisfied when they leave
• Document guest problems and/or complaints using correct forms and procedures
• Make, confirm, assist, and cancel reservations, including promoting and selling park activities
• Register guests while receiving and posting proper payment and finalizing guest accounts at
• checkout
• Some supervisory positions available

Qualifications:

• Human relations skills. Must be a "people-person" who thrives on public contact.
• Communication, sales, cash handling, and computer skills

Physical Requirements:

• Drivers License for driving company vehicles
• Lifting/carrying up to 40 lbs
• Standing for long periods of time and walking up in down stairs as well as outdoors
• Frequent standing, walking, reaching outward and above the shoulder for up to 6 hours per shift.
• Repetitive motion of arms, wrist, and hands for up to 7 hours per shift.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

FEATURED JOB OPENING: On-Site RV Park Asst. Manager Team - Bishop, CA

We are looking for a Seasonal RV Park Assistant Manager Team. We are looking to hire a couple to assist in managing our R.V. Park in Bishop California.

Our goal is to provide exceptional service to our guests in a clean and secure environment.

We are looking for a Seasonal RV Park Assistant Manager Team from March through November 2024

The successful candidates will actively ensure the property, and amenities are maintained. There are Laundry Facilities and Restrooms that need to be cleaned throughout the day. In this position, Assistant Managers will also complete reservations, follow up with guests via phone/email, check in guests, sell propane, and greet and serve guests. The successful candidates will possess problem-solving skills, time management, and communication in a professional and friendly manner.

We are looking for individuals who can work independently as well as being part of a team, enjoy interacting with the public, being outdoors, and have an abundance of ambition and hard work. Our office hours are 8 am - 4 pm. However, some work after hours may be required, such as selling propane, assisting guests, or any issues that may arise. Candidates will need to provide their RV. RV Park will provide the RV Space.

Required Experience and Qualifications:

· Grade 12 (Equivalent) or higher education.

· Computer literacy.

· Cash handling skills and understanding of POS terminals.

· Excellent customer service skills.

· Management experience is an asset.

Conducting routine inspections of premises and equipment

Performing preventative maintenance and basic repairs

Overseeing contractors and vendors for professional repairs and renovations

Handling issues with building heat, electricity, water, and appliances

Performing cleaning and landscaping activities

The successful candidate will:

· Provide a safe, friendly, and welcoming environment to guests.

· Ensure the property and all customer data and business devices such as computers, phones, and POS systems are secured.

· Manage and maintain RV sites - ensuring sites are free of garbage and are ready for the next guest.

· Provide exceptional customer service

· Manage telephone and in-person bookings, check-ins, and departures.

· Communicate in a friendly and professional matter. Being compassionate and understanding of guests while also upholding park rules and regulations.

· Sell goods (i.e., Ice, propane).

· Perform daily cash-outs and transaction logs.

· Keeping the office clean, welcoming, and uncluttered.

· Maintain, stock, and clean bathrooms and laundry room

· Process payments - Understanding of POS terminals is a plus.

· Actively communicate with the Home Office when items need to be restocked or facilities require repair or maintenance.

· Have excellent time management skills.

· Works well with others.

· Properly store and organize any paperwork, receipts, and reports.

· Be willing to work outside in all elements

· Be Computer Literate and have the ability to operate office equipment such as printers, POS systems, Wi-Fi routers, etc is required.

We strive to offer top-notch service to all RV guests.

If you feel like you would be an excellent fit for this position, we invite you to apply with your resume.

FEATURED JOB OPENING: Domestic Couple - Sun Valley, ID

We are a domestic recruiting agency and one of our favorite clients (prior Domestic Couple was there for 20 years), is seeking a couple to manage and maintain a beautiful second home.  Owners visit the residence throughout the year plus additional family members will also come/go throughout the year as well.  When owners are in residence, they expect a six-day workweek with Sunday off.

Initial interviews will be conducted via video, then an in-person and a visit to the property.

While Owners are in residence:

• Full charge daily housekeeping (meticulous and detail oriented)
• Laundry and ironing (clothing and linens)
• Prepare all meals (must be a good cook prefer chef trained)
• Ability to execute dinner party, family entertains often
• Ability to serve meals and prepare multiple courses
• Grocery and household shopping
• Errands as required
• Keep an organized list of items running low for repurchase
• Organization
• Drive Employer if required (to/from airport and other appointments as needed)
• Maintain Employers vehicles clean and fueled
• All year round
• Check the property to for any repairs needed (20 acres)
• Walk exterior and interior of residence daily
• Maintain the livable area ½ - 1 acre
• Maintain all gardens, including vegetable garden
• Maintain outdoor fountain (cleanliness)
• Maintain all outdoor furniture winterize  (cover/uncover)
• Mow lawn in spring/summer (riding lawn mower)
• Snow removal in Winters (plow service must be notified when needed) you are responsible the walkway leading to the house
• Recognize when large repairs need to be performed and advise Employers and or Contactor
• Maintain a current list of Vendors in the area
• Supervise all vendors that enter property
• Ability to do light maintenance of interiors/exteriors as needed for 10K square foot residence

 Provisions:

• Furnished 2-bedroom 1 bath private apartment provided
• Utilities, Cable TV and internet provided
• Automobile provided for work related driving
• Two weeks annual paid vacation (to be approved in advance)
• Salary DOE
• Food Allowance
• Health Insurance (medical/dental/vision)

Requirements:

• Must have a minimum of 5 years reference in similar role
• Must have worked as a couple previously
• Good command of the English language (verbal and written)
• Familiar with all current IT and technology in order to set up and trouble shoot
• Be able to pass a thorough background check
• Must be drug free
• No small children or pets