FEATURED JOB OPENING: Lodging Manager Couple - Dunsmuir, CA

Position Summary:

Railroad Park Resort is seeking a friendly, positive, hospitality-minded couple to join our Leadership Team in the area of Guest Services in spring 2024. This is a live-in position with a 1-bedroom second story apartment onsite included as part of the compensation. The Lodging Managers will partner with company leaders to manage the day-to-day operations of the resort. These positions are responsible for effectively and efficiently overseeing front desk hospitality, reservations and lodging operations, housekeeping, and gift shop sales. The Lodging Managers will coordinate and implement projects, improve processes, and ensure that all Railroad Park Resort guests have a positive experience. They will also contribute to the spirit of teamwork, employee appreciation, stewardship, warmth, and service that is central to the Railroad Park Resort staff culture.

About Railroad Park Resort: Since 1968, Railroad Park Resort has been a top north state vacation destination consisting of: ● 23 caboose lodging rooms & 4 cabins ● A full service restaurant serving breakfast, lunch, and dinner ● A 45 space RV/Tent campground ● Game room and camp store ● Views of Castle Crags and forest lands ● A pool/hot tub, river, ponds, and other beautiful amenities on 48 acres We are open year round and have a Tripadvisor “Certificate of Excellence” property with a strong following. We are continuously upgrading and improving the resort quickly becoming one of the best railroad-themed resorts in the world. There is tremendous opportunity and we are seeking a couple with a can-do spirit who wishes to be a part of our leadership team.

Lodging Manager | Essential Duties & Responsibilities:

● 30-40 hour work week with “on-call” duties as required

● Directly responsible for overseeing: ○ Reservation systems, lodging operations, and front desk staff ○ Housekeeping/laundry operations and staff; Perform quality checks on guest accommodations ○ Group Reservations ○ Solutions to guest-related issues ○ Gift Shop sales

● Supervision: ○ Hire and onboard team members ○ Monitor performance and support skills training ○ Ensure success of the property by providing expertise and assisting with decisions when needed ○ Ensure a safe working environment ○ Plan for contingencies and be well prepared in the event of an emergency; Respond effectively and quickly to unexpected maintenance and weather challenges

● Customer Service: ○ Positively engage with guests; Champion warm welcomes and fond farewells with all guests and visitors whenever arriving/departing ○ Get to be an engineer! Host property tours by driving guests in a trackless train! ○ Be familiar with the local area (things to see and do) to direct guests to places and activities of interest ○ Encourage guests to complete online reviews such as on Google, Trip Advisor, etc. ○ Ensure all lodging facilities are in top condition and in full working order ○ Ensure that all housekeeping standards are met ○ Take shifts at the front desk and fill in as needed

● Other duties: ○ Building, grounds, equipment maintenance and repairs (as needed) ○ Administrative duties, daily report, and cash drawer reconciliation ○ Event coordination; Organize special guest packages

Others duties as required

Preferred:

● A minimum of 2-4 years of experience in hospitality and customer service, with management-level experience 

Required:

● Proficiency in computer programs; Familiar with POS systems and use as needed for checking guests in, gift shop sales, processing gift certificates, etc.

● Valid Driver's License and personal vehicle

● Ability to drive a golf cart

● Able to effectively communicate clearly with managers, staff, and guests

● Strong interpersonal and listening skills required, with sensitivity and appreciation for diverse viewpoints and various communication styles

● Ability to exercise good judgment, manage time effectively to solve problems, and respond appropriately to changing circumstances and priorities

● Commitment to the mission/vision/values of Railroad Park Resort

● Ability to manage several tasks and competing priorities; Ability to be solutions-oriented

● Ability to handle sensitive information with a high degree of confidentiality

● High proficiency with follow-through and dependability

● Be able to reach, bend, stoop, and lift items

● Must be able to regularly climb stairs to access cabooses and apartment

● Must be able to frequently communicate orally online and by telephone

● Must be legally authorized to work in the United States Salary & Benefits:

● Salary dependent on experience ● Paid vacation leave and sick leave ● Employee discounts on lodging, dining and retail items ● Access to professional development ● Housing including utilities

FEATURED JOB OPENING: RV Park On-Site Co-Managers Needed - Rio Vista, CA

Overview:   

Rio Viento is a private family owned and operated RV Park that was built to serve as a premier camping location for wind sports enthusiasts and others looking to experience all the recreational activities the Sacramento Delta has to offer. In addition to providing an ideal location for travel and work throughout the Bay Area.  We are located on Sherman Island adjacent to the Sacramento River, where the Delta meets the Bay in Rio Vista, California.

We are seeking an experienced couple to co-manage a ~70 space RV Park.  As a management couple, you will be responsible for overseeing all the day-to-day activities of our RV Park.  Each couple works ~3.5 days per week.

Must be able to reside in own RV (~2013) - Our park has the standard 10 year policy but we do allow older rigs based on approval.  

Our Mission:

• To create an exceptional, quiet, clean, and secure RV camping experience. 

Qualifications:

• Previous Park management experience preferred or equivalent management/maintenance experience
• Computer proficiency
• Reservation system experience 
• Basic mechanical / electrical / plumbing knowledge
• Ability to work with lawn / landscaping equipment
• Ability to work independently & communicate with a diverse range of people.

Office Responsibilities:

• Give complete instructions about the park /promote a safe, clean and friendly park environment
• Open Office from 9am-6pm
• Management of Short-Term and Long-Term Reservations (Firefly Reservation System)
• Filing Rental Agreements and other documents 
• Managing Arrivals / Departures
• Managing Gate Access 
• Collect Payments and Log Electric Meter Reads
• Enforcing Rules / Regulations including evictions
• Greet and Register Visitors 
• Answer telephone, respond to emails, receive package deliveries 
• Monitoring after hours phone calls from guests 
• Cleaning of office and surrounding area
• Ordering Office / Park Supplies
• Maintaining Processes and Procedures 

Park Site & Facilities Responsibilities:

• Emergency Response 
• Cleaning & Maintenance of Office, Community Tent, Sites, Garbage Area, Levee, Dog Park & Restrooms     
• Preparing sites for Arrivals / Departures
• Overall rounds of the park and levee 
• Mitigating weeds and bugs throughout the park
• Beautifying the park (mowing, picking up debris, trimming trees, blowing roadway)
• Prepping / moving Garbage and Recycle bins on pick up days

Compensation/Benefits:

• Full hookup 50 amp site + electricity
• Salary
• Wi-Fi
• On Site Laundry
• Contract length negotiable

FEATURED JOB OPENING: Self Storage Management Team - Salary + Housing, Full Time - CA & VA Openings

Come join Mini U Storage, one of the Top Self Storage Operators in the nation! Mini U Storage has over 45 years of experience managing Self Storage facilities. If you are seeking a reputable, well established company, Mini U Storage is the place for you. We have a position for a motivated and independent TEAM with customer service experience. We are seeking a team to apply together for either of our openings located in Alexandria, VA and Vacaville, CA.   

This position offers: 
Salary $55,000

On Site Housing, 2 bed/1 bath, utilities paid (a $24,000 annual value)
Work with your partner/team member
Great hours - work day shift only 
Paid Training 
Two weeks paid Vacation after one year
Bonus potential
Medical benefits 

Responsibilities include, but are not limited to: 
Manage day-to-day operations of the facility 
Maintain an exceptionally clean facility, including outside maintenance 
Greet customers and others in a professional manner 
Show, rent and clean units 
Perform market surveys 
Answer the telephone in a professional manner 
Make collection calls and process liens to late tenants 
Perform daily lock check and patrol facility on a continual basis daily 
Communicate facility issues with Corporate Office in timely manner 
Clean public restroom and stock with supplies as needed 
Clean facility, including sweeping, picking up trash and cigarette butts, using the blower, mop, etc. 
Rent trucks, move trucks, clean trucks, maintain trucks 

Job Requirements: 
Must be able to enthusiastically sell company products and services in person and on the telephone 
Must be able to work multiple locations if requested (we compensate for gas expenses) 
Must be willing to work any day, including weekends. 
Must pass a detailed background check including a DMV check 
Must be proficient in MS Windows 
Must be able to sit and/or stand for 8 hours per day 
Must be able to lift 25 lbs 
Wear company required uniform and abide by company dress code at all times 

Mini U Storage offers competitive pay based on experience. 

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FEATURED JOB OPENING: Property Manager Couple for 10-Cabin Resort - near West Glacier, MT

We are seeking a full-time, year-round property manager/maintenance couple to live on-site in a beautiful area adjacent to Glacier National Park.   We are looking for a couple with experience and an eye for detail who are responsible, self-motivated, and mechanically inclined to perform a wide range of tasks in a timely manner.  Qualified applicants should excel in hospitality for our owners, guests, and prospective new owners, and enjoy interaction with the owners and Board members.

Duties include:

• Maintenance and care of all structures on the property, including the 10 owner cabins, a communal lodge/indoor pool building, manager’s residence, and maintenance shop.
• Assist owners/guests from check-in to check-out, and respond to requests through their stay.
• Check-in days for owned time-share cabins are Friday (5) and Saturday (5), and tasks include cleaning and turning over towels and bedding; extra staff can be hired during the busy summer months.
• Be professional in all aspects of representing the resort.
• Manage the office (attached to manager’s home), by answering phone, taking care of owner/guest inquiries, answering emails and some minor bookkeeping; produce monthly reports and participate in Board meetings.
• Promote the resort via social media and other venues, such as Airbnb, and respond to inquiries regarding rental of days/weeks by guests and owners.
• Perform all needed repairs for the resort, either by self or by contracting with qualified outside vendors.
• Mowing of grounds (with ride-on mower), trimming, and upkeep of walking trails in the summer; and snow removal (with Bobcat/plow) and maintaining x-country ski trails (with snowmobile) in the winter months. 
• Plan and work to protect and improve the resort for the next generation of owners/guests.
• On-call 24/7 for extenuating or emergency situations.
• Other duties as needed or assigned by Resort Board of Directors.

Compensation Package. 

• Salary of $45,000 to $65,000 per year, based on prior experience, with potential for additional income from rental/sale commissions.
• 3 bedroom, 2 bath manager’s residence with all utilities included (a tax-free value of approximately $30,000)
• 2 weeks paid vacation
• Use of the property amenities

FEATURED JOB OPENING: MHC Management Team Opportunity - Flagstaff, AZ

Our Manufactured Home Community is seeking a 2-person onsite General Manager team to operate a manufactured home community in Flagstaff, Arizona. 

We are seeking a team who is ambitious, energetic, friendly, courteous, positive, organized, and committed to making our community a safe, reliable, and clean place to live. 

The General Managers will report to the Director of Property Management/Main Office.

Job Details:

• Full Time
• Housing & utilities provided
• 2 Weeks paid vacation
• Medical/dental/vision insurance if desired (we can discuss specifics)
• Paid holidays
• 3% Simple IRA retirement contribution match
• Salary: Annual $40k-$50k per person, depending on experience in MHC management and skillset.

Office Duties:

• Provide excellent customer service to tenants and applicants. Reply quickly to emails and phone messages. As a representative of the company, you will be held to a very high standard of prompt and friendly customer service.
• Collect and deposit rent.
• Screen and process applications for residency.
• Maintain resident files and paperwork.
• Issue legal notices to tenants for nonpayment of rent or general clean up notices.
• Work with evictions attorney. In general we may have between zero and 3 evictions per year.
• Maintain effective communication with tenants. Write newsletters, organize community events such as clean up days, etc.
• Work with vendors, solicit bids, and organize vendor insurance information.
• Provide reports to the company’s Main Office on a daily basis.
• Stay very organized and on schedule.
• Use property management software Yardi Voyager to maintain records.
• Use Microsoft Word, Excel, and Outlook for daily business needs.
• Attend annual training.

Maintenance Duties:

• #1 priority is the safety of everyone on property.
• Responsibility for oversight on natural gas, water, and sewer systems. Respond 24/7 to issues with these utilities and come up with solutions in house, or work with vendors.
• You must have the ability to act calmly and rationally during emergencies, with a positive problem-solving attitude. 
• Oversee the regular repair and upkeep of the community streets, fences, tree trimming, lighting, signage, etc.
• Help prepare budgets and plans for capital improvement projects in the community.
• Keep community dumpsters under control.
• Read utility meters on a monthly basis (water and gas)
• Plow and shovel snow in winter.
• General maintenance (landscaping, plants, other issues as they arise.)
• Work with insurance and lender inspectors during the year.
• Attend annual training.

Job Qualifications:

• Must be able to live and work full time at elevation of 7,500 ft.
• Must have a minimum of 5 years property management experience.
• Must be eligible to work in the USA.
• Must have a valid driver’s license.
• Must be a team player. Must maintain a positive and professional attitude. 
• Must be physically able to regularly move and lift 40 lbs. Occasionally up to 60 lbs.
• Must be proficient with computer software.
• Must pass a background check.
• Must be able to be on call and respond timely to property emergencies at any hour of the day or night.