Guest Services Coordinator(s) - Berlin, MD

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

OVERVIEW

Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

JOB DUTIES

1. Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
2. Check guests in and out for their reservations.
3. Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
4. Collect and post security deposits, rent, or funds for other services.
5. Complete and maintain resort records, reports, and files.
6. Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
7. Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
8. Assist with the preparation of marketing materials.
9. Other duties as assigned.

Foster Care House Parents - Boulder City, NV

For over 50 years, St. Jude’s Ranch for Children has provided a safe, nurturing home with therapeutic residential treatment services to thousands of abused and neglected children in Nevada.  House Parents at St. Jude’s provide on-going direct care, emotional nurturing, and daily supervision of children ages 0-18 years, as well as supervising assigned staff in the home.  They work with Behavioral Health staff to provide updates follow through on clinical recommendations and coordinate/facilitate needed services and interventions.  

Our ideal House Parents:

• Are responsive to children's needs, providing home cooked meals in family style dining and administering medication

• Teach youth skills to maximize skill development and independent living, providing emotional support and serving as role models

• Provide crisis intervention to youth while maintaining emotional self-control and de-escalating youth in crisis

• Communicate with youth’s team to provide information in regard to youth behaviors, strategies, and progress, attending court sessions, team meetings, and conferences on behalf of youth

• Ensure home meets DFS licensing, health department, and USDA requirements at all times, maintaining line of sight supervision on youth at all times, depending on age and maturity

• Represent the organization with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public

Compensation

House Parents starting compensation as a couple will be $71,136 per year, subject to standard deductions required by law.  In addition, House Parents each will receive a $50 per month phone stipend which will commence the first of the month after the date of hire. 

As part of your compensation package, the Ranch agrees to pay the following:

1. Housing
2. Food
3. Utilities-water, sewage, gas, power, trash, and phone.

Additionally, the Ranch will provide a vehicle with a fuel card to use in the performance of your duties.

Work Hours

House Parents will also receive a period of rest of at least 24 consecutive hours biweekly and will receive at least 48 consecutive hours of rest during each calendar month.

Education and Experience:

Associate's Degree in Child Development, Early Childhood Education, Psychology, Social Work, or a related field; AND two (2) years of child care experience; OR an equivalent combination of education, training and experience.

Must be a minimum of twenty-one (21) years of age.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

• Nevada driver’s license.

• CPR and First Aid certification within six (6) months of date of employment.

• Medicaid Provider certification within six (6) months of date of employment.

Self Storage Resident Management Team - Orlando, FL

Ready to be Personal? We're looking for a 2-person team that works well with each other. If you are self-motivated, outgoing, and have a passion for helping people, we want to hear from you!

We are Personal Mini Storage, a self storage management company that started in 1982 as a single location in Orlando. We now provide 3,000,000+ rentable square feet of storage and RV/boat space across 45 central Florida locations and continue to grow in the area. Come grow with us!

We're looking for a 2-person Store Management Team that shows up fully each day to join our team! Bilingual is a PLUS.

As Store Managers, you'll both have responsibilities of managing a high performing self storage facility in Orlando, FL.

Here's how you'd make an impact and be successful:

• A Store Management Team works together to manage the day to day operations of a storage facility and provides a personal experience and excellent customer service to customers. Customer service is our #1 priority.
• To help achieve facility goals, you'll utilize your strong sales and marketing abilities to rent storage units, U-Haul trucks, up-sell boxes and moving supplies, and increase brand awareness in the local community.
  • You'll learn how to use our self storage sales best practices to convert storage and truck rental prospects to customers.
  • You'll need to have a friendly, positive attitude and strong sales presence over the phone and in-person.
  • Create relationships with nearby area businesses and implement marketing strategies.
• Moving can be very stressful for customers. Our job is to make it a bit easier for them by identifying our customer's needs, confidently create a PERSONALized solution by asking the right questions  (eg. Do they need storage + rental truck + boxes?) and deliver an exceptional experience.
• Manage daily payment flow (cash, check, and credit card balances) and making timely, error-free bank deposits.
• Maintaining a clean, professional appearance inside the office and outside on the facility property. Managers spend a sufficient amount of time outside ensuring the property is clean and 'customer-ready' by sweeping units/aisles, performing lock-checks on units, and performing other general maintenance tasks. (light duty / light lifting)
• Maintaining low accounts receivables by performing collection calls to delinquent tenants over the phone, keeping up-to-date notes on accounts, and by sending email notices and SMS/text message reminders through our software.

 Here's the passion and skills you'd both want to have:

• Excellent verbal and communication skills are key as you are the face and front line of the business. "You" will be the reason many customers choice to store their belongings with us vs. the competition.
• Outgoing, engaging personality that takes a proactive role when handling customer requests/issues and daily tasks such as: calling new leads to reserve units, managing daily unit inventory, and replying back to existing customers in a timely manner.
• Strong, general computer skills and competency is needed to navigate Windows operating systems, internet browsers, and other applications. You'll learn how to efficiently navigate and operate various software platforms used by the company to perform daily operations tasks.
• Past job experiences in a customer-focused position such as in retail, sales associate, self storage, hotel industry, restaurant, and other industries. A minimum of 2 years of experience in retail sales, retail store, management, sales associate of retail jobs, or in customer service roles.
• Reliable transportation, valid driver's license, and willing to travel to other locations for staffing if needed.

Perks and benefits:

• The Store Management Team is a 2-person team, both in full-time positions, primarily working at our storage facilities in Orlando, FL. (Plus, you'll never have to work on a Sunday!) 
• Competitive pay and benefits package (Receive a full breakdown of our compensation package by email once you apply)
  • Includes an on-site apartment, electric, and utilities.
  • Medical, dental, & vision
  • Daily and quarterly bonus opportunities
  • 401(k) with company matching contributions
  • Paid time off, Holidays off, and never work a Sunday
• Opportunity for advancement and team leader positions. Each Store Manager has leadership experience and an exceptional management team to support his or her efforts.
• Teamwork matters! As a team, you'll be living and working together so teamwork counts. Each member of the 2-person team should apply separately.

Front desk and maintenance couple needed - Redding, CA

Immediate opening! Spend time exploring beautiful Lake Shasta/Redding California. Enjoy the great outdoors exploring the lakes, rivers, mountains of unspoiled northern CA. Mt Gate RV Park needs a knowledgeable couple to provide wonderful customer service at the front desk and maintenance of facilities.

All we ask is 16 hours per week for a full hookup RV site includes WiFi and CTV. All hours over 60 hrs/month will be paid at $12.50/hr. (+BOE). Duties include front desk reception and facility maintenance. We need you ASAP thru November Time can be extended.

Park Model and RV Resort Management Couple - Coolidge, AZ

RV Resort Manager or Couple with a command of a great customer service approach. The management position is responsible for a wide variety of functions at an RV resort including management, sales, customer service, office administration, maintenance/grounds and hospitality through hands-on experience. If you enjoy helping grow and maintain a RV resort community and you have prior experience, please contact us, we have an immediate opening. Salary based on experience, housing, utilities, and health benefits available after 90 days.

OVERVIEW As the RV Resort Manager, you will be responsible for supervising the main job functions at the RV Resort. Position duties range from office administration, staff supervision, property maintenance, marketing, leasing and home sales and guest and resident relations. The position will coordinate efforts with staff in providing a positive and responsive service for the residents, guests and visitors of the RV resort community.  

JOB DUTIES Entails a requirement of providing a consistent level of customer service that promotes a service philosophy to promote return business. The position will service and address scheduled reservations and handle guest and resident inquiries to effectively address issues that could affect the operation of the resort or guest satisfaction. Assists with monitoring monthly operating expenses, quarterly projects and coordinating team member selection, training, scheduling and development for resort staff and compliance with policies and operational procedures, fair housing laws and resort operations. Assists with the preparation of park models, pre-owned and brokered homes for sale and rental in the resort as well as document preparation to list and sell homes. Works with the RV Resort supervision and ownership to increase reservations and occupancy and further promote the RV Resort brand. The position is critical to establishing and promoting a community standard that protects everyone’s interests.

REQUIREMENTS High School Diploma or GED Minimum of 1-year experience in the property/resort management industry with a demonstrated leadership record. Previous sales and leasing experience, preferred. Excellent verbal and written communication with strong organizational skills and industry exposure. Ability to thrive and adapt in a fast-paced service environment. Knowledge of federal, state, and local laws pertaining to fair housing and employment law. Basic computer proficiency including email, internet and Microsoft Office Suite; experience using Campground Master or Rent Manager, a plus

FEATURED JOB OPENING: Inn Manager(s) - Gettysburg, PA

Gettysburg PA Bed and Breakfast (8-guest room) seeks full-time, live-in Innkeeper or couple!

Duties will include onsite, exemplary management of guests’ experience, manage property daily operations, including light general cleaning, guest room cleaning, laundry, grounds work, and seasonal design projects. Create, prepare, and present fresh, local, seasonal menu options for breakfast, and personalized celebrations hosted onsite.  Supervise the Guest Services staff. Job qualifications include management experience, knowledge of reservation booking systems and Microsoft programs, strong organizational and time management skills, and social media expertise. 

Applicant must be professional, customer service oriented, self-motivated, creative, and detail-oriented. He/she/they must be culturally comfortable with the property’s location, history, and the Inn’s core values.

Compensation package includes salary, bonuses based on revenue, paid vacation, and living quarters for the right applicant. Target Start Date: 8/10/2020. Please email a resume and letter of interest. (7-8-2020)