FEATURED JOB OPENING: Live-In Assistant Management Couple - Mentor, OH

Hawthorn Senior Living, a senior housing company for active seniors, is now hiring for Assistant Management Couples in Mentor

The successful candidate couple must consist of two qualified candidates who have a passion for working with seniors. Also, a proven customer service background and strong management/supervisory experience is necessary to assist in the management of the day-to-day operations of our retirement communities. If you’ve always wanted to work with your spouse or partner and would like to make a positive difference in the lives of our residents, please apply!

Salary Package and Benefits:

At Hawthorn Senior Living we have a very attractive salary package for our Assistant Manager teams. The salary package is broken down into the following categories:

Salary:
We offer a competitive salary starting at $60,000 to $70,000 per year to start (depending on the cost of living in the area where are placed) for our Assistant Management Team. However, each person will be paid their own individually portion of the aforementioned salary.

Accommodation:
As this is a live-in position, the accommodation provided is a one bedroom, one-bathroom apartment with washer and dryer in the unit. In addition to the apartment benefit, the Assistant Managers are also provided with all utilities paid including basic cable, unlimited parking, and as well as all meals included. In addition, we offer relocation assistance and encourage all applicants who are open to relocation, to apply.

Healthcare and Other Perks:
We offer a competitive salary and a benefit package that includes paid time off and the opportunity to elect healthcare, dental, vision, prescription plan and disability benefits; as well as life insurance, a 401k plan with company match (or RRSP in Canada) and an employee assistance program.

Schedule:
Our Assistant managers work five days per week with two consecutive days off and a rotating on-call shift. We also offer paid time off including holiday, vacation and sick time.

Training:

Complete, hands-on training is provided for Assistant Management Teams, however, previous experience in a similar role is an asset. People management experience is preferred. This position is designed as a training and development role and the hope is that our Assistant Management Teams will aspire to become Managers of their own Gracious Community within a short training period.

Pets:

We allow well-behaved pets in our communities with no breed restrictions so you are more than welcomed to have your furry family members join you on this adventure.

Overall Job Purpose:

Our Assistant Managers will work hand in hand with the Community Managers as a team to ensure that we obtain and hold 100% resident happiness, 100% financial occupancy, 100% on budget, along with a 100% trained and motivated staff.

Minimum Job Qualifications and Requirements:

· Be able to work as part of a team with the Managers and the Executive Chef to provide a great living environment for our residents and a safe and motivating work atmosphere for our staff.

· Support the Managers in the day-to-day operations of the Community.

· Willingness and ability to live on-site in an assigned apartment.

· Prior management experience including operational and financial experience in managing employees, customer service, purchasing, payroll and accounts payable/receivable.

· Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff.

· Ability to keep all business, operational, and resident information confidential.

FEATURED JOB OPENING: Resident Manager Team - Renton, WA

We are seeking a dedicated and reliable Onsite Manager for our All Age Mobile Home Park located in Renton, WA. This position includes paid housing in a brand new mobile home and utilities.

Key Responsibilities:

- Rent collection and processing
- Rule enforcement to ensure community standards are upheld
- Ensure the park is visually appealing and well-maintained
- Coordinate and work with vendors for various services
- Maintain park amenities including clubhouse, basketball court, playground, and pool (knowledge of pool maintenance is a HUGE plus)

Requirements:

- Must be reliable and serious about your position
- Reliable transportation
- Strong communication and organizational skills
- Ability to handle conflicts and enforce rules effectively
- Experience managing a mobile home community is a plus
- Experience with pool maintenance is a plus but not mandatory
- Must be able to pass credit and background check

Park Amenities:

- Clubhouse
- Basketball court
- Playground
- Pool

FEATURED JOB OPENING: Property Management Team - Lino Lakes, MN

We are looking for a bright, talented, self-motivated caretaking TEAM for our Baldwin Lake Estates Community. An example of a team dynamic that has worked in the past for us is that one person would work maybe ten hours a week in the office or cleaning, while the other person would work part to full time in maintenance and facility care. The position is hands-on and involves performing the tasks listed below. This community is family owned and located in Lino Lakes, MN. The park is owned and managed by Summit Management, which owns several other manufactured home communities and rental properties in Minnesota. The Summit Management headquarters is located in Stillwater, MN.

The right candidates will be friendly, professional and have excellent customer service skills. Must be computer-literate, and be proficient in Microsoft Office applications. Strong verbal and written skills are a must. The property caretakers will be responsible for a wide array of duties and tasks involved in overseeing the community. These duties include, but are not limited to:

Answering phones, emails and walk-ins regarding rental booking and lease inquiries
Customer service skills, house showings, and sale of homes
Maintenance, repairs, replacements, and upkeep of property and rental units as needed
Grounds keeping, including snow removal and lawn maintenance
Prepare, review and execute leases with new and renewing residents
Collect rents, manage accounts receivable and billing on our rental software
Staffing the office and office administration
Process resident inquiries and complaints -- enforcing community living standards
Maintain an update leases and rental contracts
Create, justify and update property budgets
Organize, assist (and lead) with miscellaneous projects and developments
Type and proof correspondence, memos, budgets, and forms
Copy and email when needed, run errands as necessary
Maintain a court appearance calendar and make appearance for eviction actions
Implement computer upgrades when needed
Compensation for this position is use of home located in Baldwin Lake Estates. There is also financial compensation which will commensurate with experience.

Email resumes.

FEATURED JOB OPENING: Seeking a Skilled Mgmt. Team - Exciting Job Opportunity Awaits! - Saint Peter, MN

A Manufactured Home Community Owner Operator is seeking an experienced Community Management Team to manage the day-to-day operations, including Sales and leasing, of our 150-site manufactured home community located in St. Peter, MN. Onsite housing and utilities are provided. The salary range is contingent upon Experience and skill level.

The candidate for the Manager position will oversee the day-to-day full operations of the community. The candidate will supervise all personnel, including all maintenance aspects of the community, and utilize available resources to maintain the community in excellent physical condition, emphasizing stable fiscal operation at all times.

The Management Team will be responsible for overseeing the day-to-day operations of the community as mentioned above and performing necessary maintenance duties that the community requires, including, but not limited to, light plumbing, electrical, home rehab experience preferred, snow plowing, grounds upkeep, rental home repairs, etc. General maintenance knowledge is a must.

Some DUTIES and RESPONSIBILITIES would include:

Rent collections.

Inspect the community grounds daily to maintain a clean, presentable appearance. Identify any unusual activity. Recognize and recommend areas for improvement to promote pride in the community grounds.

Inspect any community-owned homes quarterly to ensure they are being maintained and have no deficiencies that need to be rectified.

Maintain a professional image and attitude in prioritizing the community's objectives and the resident’s well-being.

Responsible for training, supervising and developing all on-site personnel in accordance with company policies, with assistance from the Regional Supervisor.

Ensure all staff members compliance with company policies, procedures, and performance of duties.

Communicate any problems promptly and clearly, and make recommendations to the Area Manager for solutions.

Maintain the community files and records.

Assist with special projects and administrative tasks.

Handle and report incidents and emergency situations to the Corporate Office immediately and prepare the proper reports.

Serve all resident notices, including legal/eviction.

Create, maintain, & complete work orders in the program software on a timely basis.

Looking for a QUALIFIED CANDIDATE who possesses the following skills:

Manufactured Home Property Management skills and experience

Rent Manager experience is a plus.

Knowledge of manufactured home laws and regulations

Leadership skills, including routine correspondence with vendors and contractors.

Good organizational and time management skills

Strong administrative skills

Computer skills (Microsoft Word, Excel, Outlook, Rent Manager)

Community manager will be required to oversee contractors' installation of new manufactured homes as necessary.

Interpersonal communication skills, strong customer service skills, professional image & behavior

Ability to drive a car with a valid driver’s license and auto insurance require. Position requires individuals to furnish their own vehicle for property business errands.

Compensation: Salary, Annual Bonus, Quarterly bonuses, Commission (via sales of homes, Lease Options, Lease Up's, & Brokered Home, plus on-site housing including paid utilities, company cell phone, & monthly gas allowance for personal vehicle.

EEOC

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year. The salary range is contingent upon experience/skill level.

Benefits:

401(k) matching

Dental Insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Relocation assistance

Experience level:

4 years

Schedule:

8-hour shift

Monday to Friday

On call

Education:

High school or equivalent (Required)

Experience:

Property management: 4 years (Required)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Saint Peter, MN: Relocate before starting work (Required)

Work Location: In person

FEATURED JOB OPENING: Looking to hire a friendly customer service-oriented team for a multi-level climate controlled self-storage facility located in Saint Paul, MN.

We are seeking to hire a friendly customer service-oriented Management Team for a multi-level climate controlled self-storage facility located in Saint Paul, MN. Property has 656 storge units. In addition to sales and service expertise, candidates must have great organizational skills, office/admin proficiency, and one member of the duo must have the ability to maintain the property and grounds, including but not limited to, repairs and maintenance, snow removal, keeping the facility clean etc. 

BENEFITS:

Position offers a pay range of $52,000.00 to $56,000.00 annual team salary PLUS occupancy of a resident apartment (1,500sf) with 2 bedrooms, 1 bath and heated garage. Electricity, gas, water and trash provided. There is also a monthly bonus program based on rental activity. Paid medical benefits and 2 weeks PTO after 90 days. 

RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:

Managing cash with precision and balancing receipts, conducting collection efforts, posting payments and processing daily bank deposits accurately and timely as well as maintaining accurate records.

Handling customer inquiries, replying to emails, and walk-in inquires with a friendly and professional manner.

Showing, leasing and vacating storage units.

You will have the opportunity to recommend and implement aggressive off-site marketing programs based on competitor information and your own great ideas.

Our customers are what make our business possible. You will get to build a dedicated customer base by providing great customer experiences and surpassing customer expectations.

Successful managers are required to perform at a high level with minimal supervision, but also are team oriented.

As a manager you will manage the day-to-day operations of the business by utilizing industry software. (StorEDGE/Sparefoot software)

Collecting payments (by phone, in person, mailed and through online program).

Making collection calls.

Marketing to local businesses and apartment managers. Recommending and implementing local marketing initiatives.

Provide excellent customer service (rentals, payments, sales, and customer issues).

Ability to be driven by performance goals.

Responsible for maintaining customer files and auction processes.

Maintaining and improving the facility appearance with weekly cleaning schedule. Light to medium and occasionally heavy maintenance and clean-up work required. (Cleaning storage doors, interior / exterior of building. Picking up trash and cigarette butts using the blower. Using riding scrubber weekly to clean main drives and hallways. Keeping public restrooms clean and stocked with supplies as needed. Operating the cardboard baler).

Daily walkthrough of facility to perform daily lock check and patrol.

Submit weekly bills and petty cash.

Communicate facility issues with corporate office in a timely manner.

Create monthly schedule for part-time coverage.

Knowledge using StorEDGE/Sparefoot software a plus but not required.

JOB QUALIFICATIONS:

Prior leadership roles and experience supervising others is preferred.

Must be eligible to work in the United States.

Must have a High School Diploma/ GED equivalent and at least two years of related experience (sales/ customer service/ leasing/ rentals).

Must be a team player, have strong leadership skills and be profit driven.

Proficient with computers and office equipment (Word and Internet).

Job requires constant movement and must be able to lift 35 lbs. regularly and occasionally up to 50 lbs. (unit doors).

Requirements of both team members:

Must have a valid driver’s license.

Must pass a back ground check.

Must physically be able to perform all job responsibilities.

Must live on-site in apartment provided.

Prior employment history may be used to determine job eligibility, must disclose any criminal history above a misdemeanor (may or may not determine job eligibility) good driving record and be able to pass a drug test.

A background and reference check will be conducted on both applicants.

This is a non-smoking facility. The facility office, grounds and apartment are non-smoking.

Any pet must be pre-approved.

If interested and you meet the qualifications listed in this ad, please apply.