FEATURED JOB OPENING: RV Park Manager - Couple - Rio Vista, CA

Job Description: RV Park Manager Couple

Position Title: RV Park Managers
Location: Rio Viento RV Park, Rio Vista CA
Reports to: Owner/Regional Manager
Employment Type: Full-Time

Job Overview:

The RV Park Manager couple are responsible for the day-to-day operations of the RV park, ensuring a safe, welcoming, and enjoyable environment for guests. This role includes managing staff, park maintenance, overseeing reservations, handling guest services, and maintaining financial records. The RV Park Manager must uphold high standards of customer service, ensuring all guests have a positive experience while maximizing occupancy and revenue.

Key Responsibilities:

1. Guest Services and Relations:
   • Ensure exceptional customer service by addressing guest inquiries, concerns, and feedback in a timely and professional manner.
   • Foster a welcoming and friendly environment for guests.
   • Handle guest reservations, check-ins and check-outs, coordinate site assignments, and enforce park policies.
2. Staff Supervision and Training:
   • Recruit, train, and supervise park staff, including front desk and maintenance personnel.
   • Develop work schedules and assign duties to ensure smooth operations.
   • Conduct regular staff meetings and training sessions to maintain service standards.
3. Maintenance and Operations:
   • Ensure the RV park, facilities, and amenities (e.g. restrooms, recreational areas) are well-maintained, clean, and safe.
   • Conduct regular inspections of the park to identify and address maintenance needs.
   • Coordinate with maintenance staff and contractors for repairs and upgrades.
4. Financial Management:
   • Manage the park’s budget, monitor expenses and ensure profitability by maximizing occupancy and controlling costs.
   • Handle billing, record-keeping,
   • Prepare regular financial reports for park ownership/management.
5. Reservations and Revenue Management:
   • Oversee the reservation system and maximize occupancy rates, implementing rate strategies as needed. 
   • Develop and implement marketing plans to attract and retain guests, including social media promotions and local partnerships.
6. Safety and Compliance:
   • Enforce Park rules and regulations, ensuring the safety and comfort of all guests.
   • Maintain knowledge of local and state regulations related to RV park operations and ensure compliance.
   • Prepare for and respond to emergencies, including evacuations, inclement weather, and medical situations.
7. Community Engagement:
   • Build positive relationships with local businesses, authorities, and the community to enhance the park’s reputation.
   • Coordinate and promote community events and activities within the park, enhancing guest experiences.

Qualifications:

• Experience: Minimum 2-3 years of experience in hospitality management, property management, or a related field; prior experience in RV parks or campgrounds is preferred
• Education: High school diploma or equivalent required; associate or bachelor’s degree in hospitality management, business, or related field preferred.
• Skills: Excellent customer service and communication skills, problem-solving abilities, financial management, and team leadership.  Basic knowledge of plumbing and electrical systems is a plus.
• Technical: Proficiency in reservation and billing software, as well as general computer skills (MS Office Suite).
• Other: Ability to work flexible hours, including weekends and holidays; valid driver’s license.

Working Conditions:

• This role may require outdoor work in various weather conditions.
• Ability to lift and carry equipment up to 40  lbs. 
• Flexibility in scheduling is necessary, including weekends, holidays, and emergency situations.

Benefits:

• Competitive salary
• RV Site Provided with Full Hook Ups (50amp)
  • Must have own RV ~10 years old or newer
  • Site Occupancy is 2
  • Pets Welcome
• Wi-Fi
• Laundry