FEATURED JOB OPENING: Hotel Manager Couple - Washington, PA

Hotel managers oversee all the operations of a hotel, ensuring efficient management and providing strategic direction. They are responsible for many tasks, including:

• Staff management: Recruiting, training, and monitoring staff, and planning work schedules
• Financial management: Managing budgets and financial plans, controlling expenditures, and maintaining financial records
• Customer service: Meeting and greeting customers, dealing with complaints and comments, and ensuring guest satisfaction
• Event management: Ensuring events and conferences run smoothly
• Maintenance: Supervising maintenance, supplies, ordering inventory, renovations, and furnishings
• Security: Ensuring security is effective
• Compliance: Maintaining compliance with laws and guidelines 
• Hotel managers need a variety of skills to be successful, including:
• Leadership: To designate tasks, resolve problems, and boost employee morale
• Communication: To explain policies and assignments to employees, and communicate with stakeholders and customers
• Emotional intelligence: To listen to and understand customers' needs
• Technology skills to leverage the main hotel property management system, online bookings, and any third-party software apps

We are seeking a full-time dedicated live onsite Management couple to oversee all hotel operations at our Washington, PA hotel. The ideal candidates will have a strong background in hospitality, safety and security, emergency procedures, conflict resolution, billing, computer knowledge, phone abilities, excellent leadership skills, and a passion for delivering an exceptional guest experience.

Duties:

• Manage and oversee all aspects of the operations, including managing and hiring the staff, guest services, security, laundry, housekeeping, inventory ordering, maintenance, and revenue management.
• Hire, train and supervise all staff and ensure smooth operation of all departments
• Handle guest inquiries, requests, and complaints promptly and professionally
• Monitor and maintain the property's security protocols
• Conduct regular inspections of facilities to ensure cleanliness and safety standards are met
• Work with contractors to develop and maintain the facility
• Communicate with the finance department to reconcile all financial matters

Experience:

• Proven experience in a leadership role within the hospitality industry or similar industry
• Security and emergency procedures and protocols
• Excellent customer service and guest relations abilities
• Familiarity with phone systems, management software, websites, and other communication tools
• If you are a dynamic leader with a passion for hospitality and possess the necessary skills to excel in a hotel hospitality environment, we invite you to apply for the full-time Management position.

Compensation:

Free furnished managers apartment including all utilities, Wi-Fi and internet.

Base salary is $20,000 up to $30,000, depending on experience.