Seeking Management Couple for 55+ Mobile Home Community - Anaheim CA

                    ASSOCIATION OFFICE MANAGEMENT DUTIES AND RESPONSIBILITIES

Manages the day-to-day administration of the association office, including interacting with residents in a courteous and professional manner; handling resident inquiries and concerns; responding to mail, e-mail, telephone calls, etc.

Maintains a clean, efficient, well-organized office and work area

Maintains resident and association documents, files, and computerized records in a well-organized manner

Ensures all computerized files are backed-up on a monthly basis

Distributes monthly member assessments and other authorized communications

Collects assessments and ensures that all transactions are accurately recorded 

Reviews all delinquent accounts and reports to the BOD on a monthly basis

Ensures consistent application of property rules and regulations.

Issues violation notices, reports to the BOD, and monitors for corrective action 

Ensures prompt response to any emergency that may arise on-site

Completes and submits report to the BOD (as soon as reasonably possible) any incident that occurs on the property that is out of the ordinary

Coordinates with current and future members during the home sale process

Performs light janitorial duties

Exercises common sense, good judgment, self-control and confidentiality in day-to-day contact with residents and in all other business-related matters.

Develops and maintains good working relationships, provides leadership to inspire the spirit of teamwork, and encourages cooperation

Other duties as assigned

                               FACILITIES MANAGEMENT DUTIES AND RESPONSIBILITIES

Performs or supervises routine maintenance and janitorial work (including any contract or temporary personnel working at the property) and completes regular follow up inspections

Performs continual informal inspections of the property to ensure that it is being properly maintained, that mechanical devices are in working order, and that the environment is safe and attractive

Inspects interior and exterior common areas of the property on a monthly basis, following up with maintenance letters to members, and reporting significant matters to the BOD

Ensures preventative maintenance is completed in accordance with recommended schedules

Serves as liaison for contract services and vendor service agreements, monitoring performance to ensure full compliance and satisfactory completion

Ensures architectural matters (e.g. members performing exterior work to their homes; mobile home removals, new mobile home installations, etc.) are conducted in compliance with the association and HCD requirements, in coordination with the BOD

Prepares written recommendations for physical repairs and/or replacements, improvements, supplies, material and equipment to the BOD. 

Troubleshoot minor problems: (e.g., utilities: plumbing, electrical, gas, etc.)

Maintains clubhouse, small clubhouse, laundry rooms, and other structures in a clean, orderly manner

Polices grounds and dumpster areas regularly to remove any debris.

Handles after-hour emergencies

Exercises common sense, good judgment, self-control and confidentiality in day-to-day contact with residents and in all other business-related matters.

Develops and maintains good working relationships, provides leadership to inspire the spirit of teamwork, and encourages cooperation

Other duties as assigned