Night Auditor/Maintenance Tech - Golden, CO

Night Auditor

Approach all encounters with guests and employees in a friendly, service-oriented manner.

Comply at all times with standards and regulations to encourage safe and efficient hotel operations.

Maintain a friendly and warm demeanor at all times.

Initiate and complete the End of Day process.

Run all reports as required for Food and Beverage audit.

Complete the Night Audit checklist for computer procedures daily.

Balance the day’s work.

Maintain cashiering responsibilities as per Front Office procedures.

Maintain Front Office computer system operation.

Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.

Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.

Follow safety and emergency procedures.

Maintain proper record keeping (i.e., log books, etc.).

Be familiar with all policies and house rules.

Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.

Have a working knowledge of security procedures.

Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Prepare and distribute the Daily Flash Report.

Performs any other duties as requested by supervisor.

Maintenance Tech

Respond to and handle guest requests in a courteous, efficient, safe manner.

Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.

Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

Make rounds of the hotel property to ensure everything is in working order.

Clean and maintain all equipment and work areas.

Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.

Handle elevator breakdowns.

Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.

Complete work order request forms on a daily and timely basis.

Report any unsafe conditions to leadership.