Resident Manager/Maintenance Couple - Golden, CO

If you and your spouse are experienced resident managers with three (3) years’ experience or more, this may be the job for you. An established, family-owned, commercial real estate firm is seeking professional resident managers who will live on-site and fulfill leasing, tenant relations, recordkeeping, property maintenance and repair responsibilities, in addition to maintaining curb appeal.

At the direction of and in cooperation with the Property Manager, the resident managers are responsible for organizing and supervising all general activities to ensure cost effective, efficient, and consistent operation of the property. Further, you must be proficient in fulfilling the specific maintenance requirements of the Colorado climate. You must be an accomplished manager of vendor projects for both routine maintenance, as well as complex construction projects to meet tenant requirements.

Candidates will be provided a complete job description that must be signed upon accepting employment, but the following is an overview of the skills you must have to be successful in this role:

- Strong maintenance skills, including plumbing and electrical knowledge, building repairs, hot water heaters, air conditioners, swamp coolers, boilers and furnaces, drywall, and paint (patch, replace, mud, texture), landscaping, etc. General building maintenance, including replacing of light fixtures, sinks, faucets, toilets, showerheads, and other maintenance repairs, etc. You must have your own basic set of tools of the trade (other apartment-related items provided).

- Clean the hallways and common areas - both interior and exterior. Complete exterior and grounds maintenance including mowing, gardening, watering, snow removal, etc.

- Respond to maintenance requests as they occur and meet the requirements of the company’s service guarantee. Address all work orders within 24 hours. Troubleshoot issues, order parts as needed, or call vendors and subs as necessary. Communicate with tenants and team of the status of work orders and when completed. Perform preventative maintenance per building schedules.

- Complete "Make-Ready" on vacant units to prepare them for re-rental, including maintenance and refreshing, cleaning, painting, plumbing repairs, etc. Ability to "Make-Ready" an apartment, to rent to new tenants, within a specified amount of time. Pre-walk unit prior to tenant moving out, then make it ready for a new tenant.

- Have excellent customer service skills, use common sense judgment, resolve tenant disputes effectively, and be proficient in time management. Must be available on-call for emergencies.

- Follow and enforce the company’s leases, rules, guidelines, and adhere to all industry-standard management practices and expectations such as Fair Housing guidelines, etc.

Qualifications:

- Minimum 3+ years experience in all areas of apartment maintenance.
- Current driver's license and proof of auto insurance (if you have a vehicle).
- Ability to lift 50 lbs.
- Ability to stand, walk, climb stairs and tour the property with tenants.
- Must be able to work inside and outside in all different weather conditions.
- Good solid work ethic and positive attitude.
- All applicants are subject to a credit/criminal background check and drug testing.

We will ONLY consider experienced Resident Managers!

A minimum of THREE (3) years of experience is required. The company offers a 2 bdrm townhome on-site, competitive pay, a benefits package that includes health, dental, vision, profit sharing, and opportunities for career development.