Housekeepers - Branson, MO

Full-time, Part-time

Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he / she follows company mission statement and values. 

Main Responsibilities:
QUALITY 

Maintain a high standard of excellence 

Strip units of soiled linens 

Remove trash from units 

Clean units including but not limited to bedrooms, bathrooms, kitchens, living rooms, closets, and decks 

Report clean units as vacant and ready for inspection 

Report unit maintenance issues as per company procedure 

Report damaged, dirty or stained carpets, drapes, furniture, and linens 

Report missing inventory and supplies to Supervisor 

Report lost and found items to Supervisor 

Perform weekly guest service cleans as directed 

Assist in maintaining the cleanliness and organization of storage closets 

Attend all training sessions and perform practical application of training 

Ensure a safe working environment 

TIMELINESS 

Maintain a sense of urgency so that units are turned on time 

Personal timeliness, be prompt with all assignments 

BUDGET 

Utilize supplies and equipment efficiently and effectively 

Utilize time wisely and efficiently 

CUSTOMER SERVICE 

Assist in solving guest complaints promptly 

Willing to assist resort guests and owners 

Knowledgeable of the resort 

KEY BAHAVIORIAL FACTORS:
A passion for cleanliness 

Strong work ethic 

Ability to learn and change behavior 

Work irregular hours 

Qualifications 

PHYSICAL REQUIREMENTS:
Stand and walk for long periods 

Climb stairs frequently 

Frequent twisting, bending, stooping and reaching 

Regularly lift up to 25 lbs. 

ENVIRONMENTAL CONDITIONS:
Odors or dust 

Cleaning chemicals 

Laundry chemicals 

MENTAL REQUIREMENTS:
Ability to make decisions 

Planning and scheduling capabilities 

Ability to read, write and do basic math 

Use of long term and short term memory 
Responsible for consistently meeting quality and timeliness standards in the cleaning of resort property units. A Housekeeper must ensure he / she follows company mission statement and values.