The job entails a ‘jack of all trades’ ability and the experience of being able to resolve ongoing problems fast and efficient, whilst ensuring continuous guest satisfaction.
It is key to have a professional attitude, a great organizer and have the ability to multi-task and prioritize, as well as deal with the general ‘Island Mentality’ of a Pacific Island and Samoa. The resort has been growing fast and we are looking for experienced person/s to continue such growth going forward whilst constantly adapting, our operation must exceed guest expectations. Assist in overseeing operations which include, but are not limited to, guest relations, guest and resort activities, resort and/or boat maintenance, food and beverage, housekeeping, landscaping, book-keeping & administration, supervising/managing of staff, staff scheduling, marketing, online marketing, sales and the general day to day activities involved in running the resort. Most importantly the job includes ensuring a great guest experience and guest satisfaction. Meet deadlines, oversee all departments and work together with your staff.
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