Self Storage Resident Managers (1 Facility Manager and 1 Maintenance Manager) - Phoenix or Tucson, AZ

Resident Managers (1 Facility Manager and 1 Maintenance Manager) - Phoenix or Tucson, AZ

If you are a couple that enjoys a fast paced, challenging work environment and are committed to being successful and providing excellent customer service, this is a great opportunity to join a fast growing family business.

We are a local Arizona-based company specializing in self-storage and we appreciate our customer’s business and strive to offer the best customer service possible. It is our goal to make each experience a pleasant one by providing affordable, convenient and secure self-storage units and RV spaces.

We have a need for Self-Storage Managers (1 Facility Manager and 1 Maintenance Manager) with 2+ years of storage/retail experience who possess excellent customer service and communication skills to join our dynamic team in either Phoenix or Tucson, AZ. You will receive the training needed to excel in one of the fastest growing industries and can be part of a fast growing family business that rewards your hard work in managing a self-storage facility.

*** THIS POSITION IS FOR 2 PEOPLE WHO MUST COME AS A TEAM ***

***FLUENCY IN SPANISH A PLUS BUT NOT A MUST***

The Resident Managers will live on-site in an apartment provided by the company and oversee the daily operations of the facility. We are seeking individuals who are ambitious, process focused and professional to manage the facility as if it were their own. We place great emphasis on friendly, professional managers and our commitment to clean, secure, and well maintained facilities. Our full-time Resident Managers are responsible for the daily operations of their facility and report to the owner of the company.  

Job Description:

Responsible for phone, internet and walk-in inquiry conversions - Renting Storage Units 

Collecting Payments 

Making Collection Calls 

Maximizing Occupancy and Rents

Maximizing Revenue and Overseeing all aspects of the operation of the facility

Responsible for recommendations and implementation of local marketing initiatives

Marketing to local businesses and apartment managers

Responsible for customer service (rentals, payments, sales and customer issues)

Ability to be driven by performance goals

Responsible for maintaining customer files and auction statuses

Responsible for maintaining and improving facility appearance

Responsible for daily walkthrough of our facility

Responsible for daily bank runs/deposits

Light to heavy maintenance and clean-up work required

Responsible for cleaning units and interior buildings

 Self-Storage management experience a plus

We want our Facility Manager to be a confident leader who exhibits:
+ A positive, friendly and assertive personality

+ Ability to negotiate rental rates with potential customers
+ Pride of ownership in the self-storage facility
+ Strong verbal and written communication skills
+ A customer service driven attitude
+ High energy and enthusiasm for taking charge of a self-storage facility
+ The desire to be part of a fast-growing and team-oriented company
+ Strong computer skills with an ability to learn new programs quickly
+ A problem solving and solutions driven mindset
+ Ingenuity and creative thinking

We want our Maintenance Manager to be experienced in home maintenance and someone who exhibits:
+ Assertiveness, confidence, and the ability to take control of challenging situations

+ Ability to negotiate rental rates with potential customers

+ A customer service driven attitude

+ Strong computer skills with an ability to learn new programs quickly
+ General knowledge of painting, construction, plumbing, and electrical connections
+ Knowledge of general home maintenance and landscaping
+ Excitement about learning new skills and working in a fast-paced, ever-changing environment

+ Ability to Improve the overall curb-appeal of the facility to keep it clean, fresh and uncluttered
+ Ability to improve the landscaping around the facility
+ Ability to manage third-party contractors hired for various capital improvement projects

Total Compensation for the Facility Manager AND Maintenance Manager includes:

+ Free housing available with all utilities provided at no cost
+ $3,000/mo salary ($1,500 per manager), paid as hourly wages
+ Performance incentives to include commissions available

*Health insurance, benefits and mileage allowance NOT offered

 Job Qualifications:

Must be eligible to work in the United States

Must have a valid driver’s license and reliable transportation

Must have a High School Diploma/GED equivalent and at least two years of related experience (sales/customer service/leasing/rentals)

Must be a team player and have strong leadership skills

Must be profit driven

Proficient with computers: Word, Excel, Internet

Job requires constant movement and must be able to lift and move 35 lbs. regularly and occasionally up to 50 lbs.

Must have clean employment history, criminal history, driving record and drug test