Engineering/Maintenance Management & Guest Services Couple - British Virgin Islands

Ballast & Capel are excited to be working with the management team of an exclusive residential property on a remote out-island within the British Virgin Islands.   On their behalf we are seeking to recruit a live-in Engineering/Maintenance Management & Guest Services couple.

The primary responsibilities of this working couple will be to oversee the day to day management and operations of the property and to be responsible for a luxury rental programme.  This role is ideal for a mature, experienced and energetic couple with at least 10 years’ experience in the operation of a similar facility or in the hospitality industry.

Responsibilities will include but are not limited to:

·         Maintaining a thirty-acre (30) property Including the physical building structures;

·         All mechanical, electrical, refrigeration systems and related equipment in accordance with energy conservation, water management and preventative maintenance programs;

·         Directing, overseeing and maintaining the physical functionality and safety of facilities including guesthouses, public spaces, walkways and staff work areas;

·         Responding to calls and staff ember work orders to assess and repair non-functioning machinery and/or equipment;

·         Performing a variety of repair and maintenance tasks including carpentry, plumbing, electric, painting, HVAC and masonry, and

·         Inspecting guesthouses, public space and staff areas for needed and preventive maintenance while overseeing the execution of long term preventative maintenance and ten (10) year asset protection plans;

·         Attending to owners and guests, providing excellent guest services

·         Management and leadership of property staff

·         Providing executive class housekeeping services

·         Providing Silver Service for owners and guests

·         Provisioning and procuring property and villa supplies

·         Detailing and high level maintenance of fine, exotic and high quality linens and furnishings.

Successful applicants will demonstrate excellent guest services skills as well as previous experience in managing luxury properties.  Knowledge of food and beverage management as well as experience in QuickBooks is also required.  Couples will also ideally be confident in water sports and boat handling.

An attractive reward package will be offered to a suitably qualified couple.

To apply please submit your resume and cover letter via email by 8 February, 2013.