Workcamping Couples - Dewittville, NY

We are looking for work camper couples for Guest Service, Housekeeping and Maintenance/Safety teams that want to join us in beautiful Chautauqua County where there are plenty of fish to catch, restaurants to share a meal, roads to be discovered, stores to shop, boats to rent, and friends to meet. In the heart of it all, Chautauqua Lake KOA is your anchor for entertainment and serenity. We deliver an amazing guest experience at every interaction. We’ve never met a stranger who didn’t quickly become a friend. We love to help our guests find what they need, even when they didn't know they were looking for it. And boy are we good at doing that.

Guest Services

Guest Services team members are responsible for guest registration, front desk, escorting, firewood sales, store sales, and all guest-facing relations.

Provide superior guest service in person and over the telephone by being enthusiastic, attentive, friendly and helpful.

Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper uniform and name tag.

Handle all guest issues with respect by listening and acknowledging their concerns.

Follow all guidelines and procedures regarding the handling of registrations, reservations, store sales, and refunds.

Maintenance/Safety

Perform basic carpentry, electrical/plumbing repairs, painting, staining, power washing, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager.

Implement daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager, including lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, and various other campground equipment upkeep.

Ensure all guests and team members are provided with a safe environment.

Housekeeping

Perform the daily, weekly and monthly cleaning programs for specific buildings and facilities. 

Use appropriate cleaning chemicals on appropriate items and only as trained.