Self Storage Managers - Boise, ID

We are seeking a responsible and customer-oriented couple to manage our self-storage facility. As self-storage managers, you will live on-site and be responsible for the day-to-day operations of the facility, ensuring a safe and well-maintained environment for our customers. This is a unique opportunity for a couple to work together and make a positive impact in the self-storage industry.

Responsibilities:

1. Customer Service:

   - Greet and assist customers in a friendly and professional manner.

   - Answer inquiries, provide information, and assist with renting storage units.

   - Handle customer concerns and resolve issues promptly.

2. Facility Maintenance:

   - Conduct regular property inspections to ensure cleanliness and security.

   - Perform light maintenance tasks such as sweeping, cleaning, and minor repairs.

   - Coordinate with maintenance personnel for larger repairs when needed.

3. Security:

   - Monitor security cameras and access points to ensure the safety of the facility.

   - Enforce security policies and report any suspicious activities to the appropriate authorities.

4. Rent Collection and Records:

   - Collect rent payments from customers and maintain accurate records.

   - Send late payment reminders and follow-up on overdue accounts.

   - Keep organized records of leases, move-ins, and move-outs.

5. Marketing and Sales:

   - Promote the facility through local marketing efforts.

   - Encourage referrals and maintain a high occupancy rate.

   - Assist with the preparation of marketing materials and online listings.

6. Administrative Tasks:

   - Manage paperwork related to rentals and lease agreements.

   - Maintain a clean and organized office space.

   - Handle phone inquiries and respond to emails promptly.

7. Emergency Response:

   - Be available for on-call emergencies, such as break-ins or facility issues, on a rotational basis.

Qualifications:

- Strong customer service skills and a friendly, approachable demeanor.

- Basic computer skills for record-keeping and communication.

- Ability to perform light maintenance tasks.

- Excellent communication and problem-solving skills.

- Self-motivated and capable of working independently.

- Must be able to live on-site in provided accommodations.

Compensation:

- Salary and benefits package, including on-site housing.

- Training and support to help you succeed in your role.

If you and your partner are interested in joining our team as self-storage managers, please submit your resumes and cover letters detailing your qualifications and experience. We look forward to hearing from you!