Self Storage Management Team - Orlando, FL

Ready to be Personal? We're looking for a 2-person team that works well with each other. If you are self-motivated, outgoing, and have a passion for helping people, we want to hear from you!

We are Personal Mini Storage, a self storage management company that started in 1982 as a single location in Orlando.  We now provide 3,000,000+ rentable square feet of storage and RV/boat space across 41 central Florida locations and continue to grow in the area. Come grow with us!

We're looking for a 2-person Store Management Team that shows up fully each day to join our team!

As Store Managers, you'll both have responsibilities of managing a high performing self storage facility in Orlando, Florida.

The Store Management Team is a 2-person team, Two full time positions, working and living at a storage facility in Orlando, Florida. (Plus, you'll never have to work on a Sunday!) 

Perks and benefits:

Competitive pay and benefits package (Receive a full breakdown of our compensation package by email once you apply) 

Including daily commission and quarterly bonus opportunities, Site Managers on average effectively make up to $18.00 an hour

3/2 Apartment, Electricity, Water and Trash, Pet Friendly

Compensation $15.00/hr base pay

Including daily commission and quarterly bonus opportunities, Managers on average effectively make up to $18.00 an hour

Dental, Health and Vision Insurance

50K Life Insurance

401(k) with company matching contributions

Mileage and Tolls Reimbursed

Uniforms Paid & Reimbursed

Sams, Costco, or BJ's Memberships

Storage Unit Free with employment

Paid time off. Paid holidays off. Never work on a Sunday!

Opportunity for advancement and team leader positions. Site Managers have leadership experience and an exceptional management team to support his or her efforts.

Here's how you'd make an impact and be successful:

A Store Management Team works together to manage the day to day operations of a storage facility and provides a personal experience and excellent customer service to customers. Customer service is our #1 priority.

To help achieve facility goals, you'll utilize your strong sales and marketing abilities to rent storage units, U-Haul trucks, up-sell boxes and moving supplies, and increase brand awareness in the local community.

You'll learn how to use our self storage sales best practices to convert storage and truck rental prospects to customers.

You'll need to have a friendly, positive attitude and strong sales presence over the phone and in-person.

Create relationships with nearby area businesses and implement marketing strategies.

Moving can be very stressful for customers. Our job is to make it a bit easier for them by identifying our customer's needs, confidently create a PERSONALized solution by asking the right questions  (eg. Do they need storage + rental truck + boxes?) and deliver an exceptional experience.

Manage daily payment flow (cash, check, and credit card balances) and making timely, error-free bank deposits.

Maintaining a clean, professional appearance inside the office and outside on the facility property. Managers spend a sufficient amount of time outside ensuring the property is clean and 'customer-ready' by sweeping units/aisles, performing lock-checks on units, and performing other general maintenance tasks. (light duty / light lifting)

Maintaining low accounts receivables by performing collection calls to delinquent tenants over the phone, keeping up-to-date notes on accounts, and by sending email notices and SMS/text message reminders through our software.

 Here's the passion and skills you'd both want to have:

Excellent verbal and communication skills are key as you are the face and front line of the business. "You" will be the reason many customers choice to store their belongings with us vs. the competition.

Outgoing, engaging personality that takes a proactive role when handling customer requests/issues and daily tasks such as: calling new leads to reserve units, managing daily unit inventory, and replying back to existing customers in a timely manner.

Strong, general computer skills and competency is needed to navigate Windows operating systems, internet browsers, and other applications. You'll learn how to efficiently navigate and operate various software platforms used by the company to perform daily operations tasks.

Past job experiences in a customer-focused position such as in retail, sales associate, self storage, hotel industry, restaurant, and other industries. A minimum of 2 years of experience in retail sales, retail store, management, sales associate of retail jobs, or in customer service roles.

Reliable transportation, valid driver's license, and willing to travel to other locations for staffing if needed.

If you are passionate about connecting with people, have a knack for sales & marketing, embrace change, and are willing to learn new things--we want to hear from you! Apply today!

Work Schedule: Full Time--  Schedule can vary during the Monday - Saturday work week. It is a 40 hour work week for each employee.  Facility operating hours are M-F 8:00 AM to 5:00 PM and 8:00 AM to 3:00 PM Saturday 

Work Locations: Orlando, Florida
 

Prior Storage Experience: If you have experience working in the self storage industry at firms like Extra Space, Public Storage, iStorage, CubeSmart, Life Storage, and U-Haul, you will want to explore our opportunities. Team members have also come to us with experience from the car rental, hotel, tourism, and rent-own-furniture industries. Those with experience as a customer service representative, retail sales associate, property manager, retail sales management, business to business (B2B) and business to consumer (B2C) sales have enjoyed building their career with us.