Seasonal resort innkeeper couple - Beaver Island, MI

We are a 15-unit lodge located on the north shore of Beaver Island.

The job will be May 1st to October 31st.

Housing is available.

Job Description: Do cleaning, minor maintenance, the front desk operations & grounds. Manage additional housekeeping staff. Interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.

Job skills and requirements:

• Customer-Service: Deal with guests every day. Customer loyalty begins with good service and friendly demeanor.

• Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.

• Leadership: Manager needs to be able to motivate their employees, resolve issues and complaints from guests.

• Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.

• Management:  Supervising operations are all a part of the job. Utilize an online hotel reservation and scheduling system.

• Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.

• Problem-Solving: Need to be able to think quickly on their feet and make decisions when problems come up.

Job Type: Full-time

Compensation: Housing & Salary(Negotiable)