Resident Manager Teams Needed - Texas

Assured Self Storage is hiring Resident Manager Teams:

The Self-Storage Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she is willing to go the extra mile to achieve revenue goals and complete tasks assigned by senior management.   Pays close attention to detail and seeks advice and training opportunities. Identifies plans and completes cost effective light maintenance tasks. Is committed to customer service and learns how to please customers while following the company policies and procedures.

RESPONSIBILITIES AND DUTIES INCLUDE AND NOT LIMITED TO:

Sales, marketing, occupancy, and delinquency management of the facility

General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management

Becoming proficient with SiteLink, PPI, PC Charge and Falcon Gate software

 Renting and cleaning self-storage units as well as actively selling moving and packing supplies.

Learning phone protocol & consistently score above 80% on monthly Mystery Shops

Providing outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries

Maximizing rental income through learned revenue optimization techniques

Controlling operating expenses through judicious spending and sensible utility usage per Market standards

Performing ongoing local area marketing to increase traffic. Tracking marketing leads to optimize future marketing efforts. Organizing marketing events to promote your property

 Preparing units for auction as prescribed by law, and approved by management

 Effectively communicating with management and fellow team members

Maintaining property appearance and cleanliness including minor maintenance, removing trash, debris, cigarette butts, nails, broken glass, screws etc.

Performing daily lock checks as well as visual inspection

Ideal candidates will have:

 Prior self-storage experience, preferred but not required

Customer service, retail sales, marketing, general office and telephone skills a plus

Good organizational skills and basic knowledge of self-storage industry law

Ability to pay close attention to detail

Microsoft Office applications required

Experience doing minor repairs, painting etc.

Willing to relocate to Dallas/Ft Worth area to live on property

Reliable transportation

Physically able to lift 50 pounds and spend extended periods of time outdoors

Employment is subject to background check and drug screening test