Park Attendant(s) in Support of a US Government contract - Lake Texoma, TX

This job is suitable for an individual or a couple.  A Pad and Services will be provided to any rv couple that wishes to do this job.

The Gate/Park Attendant(s) general duties are outlined extensively below, please read further for more information.

GATE ATTENDANT GENERAL DUTIES:
1. Gate attendants will perform specific duties daily to implement the reservation, fee collection,
and campground management program in accordance with established procedures. Duties
include, but are not limited to, the following:
a. Register/process campers with reservations. Check site availability for customers
without reservations; assign walk-up sites or un-reserved campsites. Register using NRRS
system to account for collection of fees. The contractor will utilize the NRRS computer
program for all transactions whether a site has been reserved or not. This will include accepting
credit cards and processing them through the NRRS system.
b. Collect and account for fees generated; maintain current on-site records. (May be
required to collect day use fees in multipurpose PSAs) (See SS SOWs).
c. Sell Corps annual days use permits and America the Beautiful Passes as required by the
Lake Manager. All monies, receipts, and registers for these sales will be handled and accounted
for as instructed by the Lake Manager.
d. Provide on-site reservations through NRRS. The contractor shall not take advance
reservations over the phone, but will provide advance reservation services for on-site customers, as
directed by the instructions from NRRS and instructed by the POC.
e. Post reserved facilities. Post reservation signs or cones at picnic shelters, group
camping areas, or individual campsites, as instructed by the COR, whether or not the facility is
reserved through the NRRS.
f. Receive daily arrival reports.
g. Prepare and forward all associated reports and transmit funds through designated
channels. (Instructions will be given during pre-work training sessions).
h. Inform visitors of proper use of park facilities, for example:
(1) Advise campers to utilize developed facilities only and not camp at undeveloped
areas on the lake.
(2) Advise all visitors to park and operate vehicles or camping units only on paved
surfaces or at designated overflow areas.
(3) Inform visitors about maintaining quiet hours.
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i. Inform campers who did not vacate their site when expected, to return to the gatehouse
to pay additional camping fees.
j. Inspect the PSA a minimum of two times each day during regular duty hours; scheduled
at least 2 1/2 hours apart. At least one inspection should be scheduled just prior to quiet hours to
ensure the fees for all occupied sites have been collected. Additional trips into the park may be
necessary to physically post reserved sites.
k. To insure all fees are collected, additional surveillance may be required, especially
during holiday periods, weekends or other heavy usage periods.
l. Report disturbances such as vandalism, harassment of visitors, rowdiness, speeding, or
violation of quiet hours to Park Rangers, or if unable to contact them, to local law enforcement
officers. All accidents will be promptly reported to the Park Rangers.
m. Keep a written log of complaints and criticism of park facilities, and provide this
information to Park Rangers.
n. Other specific duties and procedures will be defined in written information and through
the pre-work training provided by the Government.
o. Open and close gates to PUAs as specified in the SS SOW or as instructed by the COR.
May be required to open and/or close the gate in case of emergencies, at times other than their
regular work shift coverage.
p. Open and close gates in nearby parks (contractor must furnish their own transportation
as stated in the SS SOW).
q. Assist Park Rangers in maintaining quiet hours from 10 p.m. - 6 a.m. Advise campers
who are already camped in the park or who are returning to the park that quiet hours are in
effect. Advise Park Rangers of violations.
r. Direct late arrivals to overflow areas, other Corps of Engineers parks, or nearby
commercial campgrounds.
s. Lock and secure the gatehouse after duty hours or at any time it is left unattended.
2. Amounts collected must balance to user permits issued or contractor will be required to
reimburse the Government for any shortages or questionable loss of funds. Any loss is to be
reported immediately to the Government "Recreation Fee Cashier". When checks are used for
payment, the attendant will ensure that the check is completed in accordance with instructions
from the NRRS service (or as instructed by the POC).
3. Gate attendants may utilize user fee monies to make change; however, personal cash may be
needed to make change in some instances, especially at the beginning of a shift. Contractors are
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required to keep a change fund of their own money of at least $100 at all times, this requirement
will be subject to unannounced audit.
4. The contractor will not make refunds or credits, but will accept such requests and refer them
to the Lake Manager. A form will be provided to the customer to request a refund be mailed to
them at a later date. Completed forms will be given to a Park Ranger.