Operation Managers - Naramata, BC

Job description

Title: General Manager(s)
Status: Full time
Report to: Property Owners
Remuneration: Salary commensurate with experience, includes room & board at our Lodge

Company Information:

Nestled in the mountains above the Naramata Bench and the Okanagan Provincial Park, under new ownership since Fall of 2018, our Family Owned Lodge welcomes groups and individuals to a destination with endless possibilities. We have created a place unlike any other, steeped in history and the stories of people once brought by rail, now inspired by a passion for nature, this is a place to unplug and reconnect. To this end, we offer a comprehensive event experience, with everything from fishing, biking and E-biking, hiking, canoeing, kayaking, Paddle boarding, to snowshoes and Fat-Bikes all available in one extraordinary setting. Our goal is to offer our guests first class service in a relaxed informal setting. Your warm welcome, knowledge of our resort, facilities, and services will allow guests to create a memorable experience.

Overview

The role of Lodge General Managers assign you full responsibility for lodge operations both inside and out. The role requires a high level of responsibility, and reports directly to the Lodge Owners.

As the Lodge General Manager you will lead the oversight of the daily operations of the resort. This includes the Scheduling and Management of all Staff from the Kitchen Manager to the Operations Team, Housekeeping Staff, Activity Rentals, and the overall Guest Experience. It is your job to make sure that every guest has an incredible stay at Chute Lake Lodge. Beyond daily oversight and leadership, you will be accountable for directing staff (and leading if required) the efficient snow clearing, yard maintenance, repairs and maintenance of cabins/washrooms/lodge rooms etc. You have a solid understanding of what makes the hospitality business tick, you are always analyzing the business and proposing business development and enhancement solutions to the Ownership group. Knowledgeable in Accounting principles and general book-keeping means that you how to track the business and drive results. It is your attention to detail and your commitment to first-class service and hospitality that will add the finishing touch to the Chute Lake Lodge experience. You are passionate about the backcountry experience, and you enjoy sharing the experience. You make each guest feel welcome and strive to make them feel comfortable, relaxed, safe, and right at home.