Onsite RV Park Resident Manager(s) - Beach RV Park, Santa Cruz (Pleasure Point) CA

Live and work in one of Santa Cruz's most desirable coastal neighborhoods! 

We're seeking an enthusiastic On-Site RV Park Resident Manager couple for our 16-space boutique RV park. 

Under new ownership, we are transitioning to offering both nightly and monthly stays. This unique opportunity involves overseeing park operations and providing exceptional customer service in one of Santa Cruz's most desirable coastal neighborhoods.

Key Highlights:

Live and work by the beach: Discounted rent for a private 2-bedroom, 1-bath mobile home

Flexible, part-time schedule: Ideal for retirees or couples seeking rewarding on-site work

Make an impact: Create a welcoming experience in a vibrant coastal location
 

Responsibilities:

Guest Relations and Office Presence:

• Provide friendly, professional customer service via email, phone, and in-person
• Manage long-term tenants and leases, utility metering
• Manage short-term reservations, move-in/offs, guest check-ins
• Maintain on-site presence during the day and respond to after-hours emergencies

Park Operations:

• General property management duties
• Perform routine maintenance tasks, including landscaping, cleaning common areas, and maintaining restrooms and laundry facilities to the highest standards
• Conduct basic repairs and handyman work (plumbing, carpentry, electrical, and painting) ensuring the park's facilities are in good working order
• Coordinate and negotiate with contractors for major repairs and renovations
• Work closely with new ownership to proactively identify improvements to site, operations, and business model

Administrative Tasks:

• Collect rent and maintain financial records in Quickbooks
• Enforce park rules and regulations
• Ensure compliance with Santa Cruz County regulations and California RV Park Occupancy Laws
• Assist with advertising vacant spaces and managing the park's online presence
• Engage with ownership and attorneys as necessary to handle exceptions and issues

Qualifications:

Required:

• Excellent communication and interpersonal skills
• General office management skills, highly organized and conscientious, with attention to detail
• Proven ability to provide outstanding customer service
• Problem-solving abilities and good judgment / people instincts
• Basic handyman skills (e.g., plumbing, painting, light carpentry) and ability to perform physical tasks
• Proficiency with computers and basic software
• Valid driver's license and reliable transportation

Strongly preferred:

• Extensive property management or hospitality experience
• Broad construction experience and skillset
• Strong local knowledge and network 
• Experience with QuickBooks and reservation systems
• RV knowledge/experience (beneficial but not required)

Compensation & Benefits:

• Competitive part-time hourly wage ($24-28, depending on experience) + annual incentive bonus
• Discounted on-site housing: Significant (~40%) rent reduction for a comfortable 2-bedroom, 1-bathroom mobile home
• Utilities included (gas, water, trash, and internet service, plus $50 monthly electricity credit)Beautiful, creekside coastal location in Santa Cruz's desirable Pleasure Point neighborhood
• Independent work environment with opportunity to take ownership of your role
• Mix of indoor and outdoor work in beautiful Santa Cruz weather

Additional Info:

• Ideal for a couple able to share management responsibilities
• Although the position is part-time, it requires on-site coverage during most of the day, especially during the busy season, and full-coverage year-round – best for those with limited travel plans. Vacation/time-off in off-season only
• This position requires being physically able to maintain the grounds, common areas, bathrooms, and laundry facilities.
• On-site residency is mandatory; housing is contingent upon continued employment
• Long-term position, not seasonal or temporary