Management Team Wanted - Tucson, AZ

Compensation: Salary, Plus Housing 
Employment type: Full-time 
 

The Manager position has full responsibility for the financial and operational control of the community. This includes the administration and supervision of policy enforcement, customer relations, marketing, and home sales and leasing support. We are a medium sized management company with 30+ communities in Arizona. We offer a full compensation package that includes housing, competitive pay, and insurance benefits.

ADMINISTRATION AND OFFICE OPERATIONS

• Maintain consistent office hours and/or availability based on the daily schedule.
• Maintain telephone access for daily operations and emergency calls.
• Serve as a community resource for resident challenges.
• Maintain the Rent Roll, resident change records, rent increases and required notifications.
• Coordinate the distribution of the monthly resident billing process.
• Send all original vendor billings to the business office.
• Update the Operating Procedures Manual to maintain current contact/vendor lists.

COMMUNITY MAINTENANCE AND REPAIR 
• Develop and implement a useful program that maintains the repair needs for the community. Strive to address all minor repairs without outside intervention. 
• Maintain common area landscape, clean up, and general maintenance.
• Monitor all vendor projects to ensure work quality and safety.
• Develop equipment maintenance and repair schedule that protects and promotes the proper use and care of equipment and tools.
• Maintain weed control at a frequency that protects community appearance.

MARKETING AND LEASING
• Provide telephone and office hours for the promotion of the community to prospective tenants, RV patrons and home sellers and buyers.
• Develop a sales program that supports home sale activity for community owned and for-sale by owner (FSBO) home sales. Maintain communications with resident home sales, repossessions, abandonments, etc.
• Monitor home sale ads, activity, newspapers and local publications to secure home inventory for vacant spaces. Strive for 100% occupancy
• Develop and utilize resident support for referral business.

MONTHLY RENT COLLECTION AND REPORTS
• Make daily rental deposits.
• Serve residents with delinquent notices.
• Always strive for 100% collections by the 7th day of each month.
• Reconciliation of petty cash and mileage logs monthly.

POLICY ENFORCEMENT
• Conduct community inspections on a frequent basis to ensure resident compliance with community rules, health and safety concerns as well as city and county codes.
• Maintain an accurate list of community violations and serve written notices to obtain resident compliance.
• Conduct daily tours of the community to monitor progress.

RESIDENT RELATIONS
• Develop and maintain a resident outreach program to support resident needs to build positive tenant relations and community support.
• Resolve resident disputes by providing assistance and intervention that documents resident expectations.
• Coordinate and encourage resident involvement in community activities and events (i.e. Holiday events, Block Watch, informational seminars, potlucks, yard sales, etc.)