Hotel Housekeepers - McHenry, MD

Looking for hard working dedicated couples for our housekeeper positions.

PRIMARY DUTIES AND ACCOUNTABILITIES

Cleaning Responsibilities:

- Change and replace all bed linens and towels.

- Sanitize and clean all restrooms

- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.

- Vacuum/mop all floors

- Restock all room amenities.

- Assure all rooms are set up to company standards

- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.

Guest Service:

- Offers guests assistance whenever possible

- Responsible for resolving escalated customer relations issues.

- Answers inquiries pertaining to hotel policies and services.

- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.

- Responsible for positively representing and promoting the property

- Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned:

- Completes daily housekeeping report

- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.

- Reports any maintenance, security, or safety issues to the appropriate staff.

Must have at least 1 year of hotel housekeeping experience. 

Must have highschool dipolma. 

Must be willing and able to pass a criminal background check.