Job Title: Guest Relations - Assistant to the Manager - This could be an individual or a couple sharing responsibilities

What we do: Short term rentals. Two houses + event barn + amphitheater. We do workshops/retreats, family reunions, weddings.

Work/Live on site: It is a beautiful place to live set on 40 acres with oaks and meadows. You will have a single wide travel trailer in a beautiful setting with a great deck overlooking the oaks. It is furnished. Pay is minimum wage + living space + Wi-Fi + utilities.
Start date is flexible.

Guaranteed 10 hours per week, could be more during our high season up to 30 hours/week; you may want another source of income.

Job description:

• Site visits: Show houses & venue areas; answer questions for potential guests

• Walkthroughs: After cleaners have cleaned, walk through the house to make sure clean is up to

  standards and all guest supplies are in place

• Guest Arrival: Greet guests on arrival & walk them through the house

• On Call: When guests are on the property, carry phone and respond to questions, get them

  what they need or get in touch with the person who can help them

• Guest Departure: Gently make sure they are on track to leave at designated time/say good bye

  and thank you

• When Guest Departs: Lock up house; lights, fans, heaters, etc. are off

• Minor repairs: unplug toilets and slow draining sinks, change light bulbs etc. while guests are on

  site as well as when guests are off site

• Work with cleaning crew: no cleaning involved - restocking cleaning supplies if needed, liaison

  for any additional information they may need for clean, take pictures if damages are done, etc.

• Back up facilities manager when needed: monitor water, linens, and vendors

Job could lead to: Office back up

• Office phone: Check messages and respond

• Email: Check email and reply

• VRBO: Respond to inquiries

• Airbnb: Respond to inquiries

• Eventually book houses, update Google calendar

  Looking for someone who likes working with guests (likes people!), is detailed oriented, experienced in property management and guest relations a plus, can do basic house repairs, thinks outside of the box, articulate and welcoming with guests, represents us in a professional manner, a team player who will see and do what needs to be done to insure a great guest experience. No drama please.