Fulltime Self Storage Management Team Wanted - Roseburg, OR

Self Storage facility in Roseburg has an onsite resident management team position opening. We are looking for a couple or domestic partnership team that will create a clean, customer friendly and inviting environment to both existing and future customers. We are seeking applicants that are reliable with integrity, a positive attitude, who can perform well in a team environment. This position is a full-time position for both individuals applying. Management team is required to live on site in the apartment provided by the company.

Responsibilities:
Excellent Customer Service
• Provide customer service via telephone, email or in person; determining customer's storage needs.
• Welcome customers in an enthusiastic and professional manner and exceed their expectations by providing them with a positive experience through friendly interaction and knowledgeable guidance.
• Continue to expand customer base by direct and in-direct marketing, attending and hosting events, community involvement opportunities and Chamber meetings.
• Maintain a clean facility; inside the office and throughout the facility, including the property grounds and keeping the storage inventory clean and ready to show ensuring a great customer experience.

Day to Day:
• Manage and balance daily cash drawer; prepare and make daily deposits.
• Workday consists of both customer service and property upkeep.
• Contact customers regarding their account, collections and other items.
• Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries.
• Clean space(s) as vacated, hallways, and grounds. Clean office and restroom daily.
• Perform daily manager tasks and duties, unit inventory and facility rounds; confirm inventory availability and ensure spaces are secure and/or ready to rent.

Qualifications:
* Customer service experience
* Energetic, outgoing, personable
* Ability to perform light maintenance and overall property upkeep
* Valid driver's license with reliable transportation
* Must be available to work weekends when needed
* Successful candidates must pass a pre-hire background screening which includes a criminal, DMV, drug test and job physical.

Compensation:
• $14.00 per hour plus performance bonus after 90-days.

Other Benefits Include:
* Onsite Apartment for Manager - Rent Free
* Paid Electric, Water, and Trash
* Mileage Reimbursement for Work-Related Tasks
* Paid Vacation Time
* Paid Sick Time
* Paid Holidays
* Health Benefits – Medical
* Paid Life Insurance Benefit

Disclaimer - The job description above is not all-inclusive and can be subject to change at any time. Nothing in this job description is meant to guarantee employment status. A full job description will be provided during the interview of qualified applicants.

Job Type: Full-time for each team member

COVID-19 considerations:  Employees are required to wear masks while customers are inside the office, plexiglass shields at each desk, social distancing, extra daily cleaning/sanitizing of common areas, wearing nitrile gloves when cleaning.