Is responsible for all aspects of storage transactions, truck, trailer and SRI rentals, sales, customer assistance, record-keeping, collections, and security at U-Haul storage centers.
Effectively and economically manage storage rentals to ensure occupancy is maximized and delinquency is maintained at or below the 5% standard. Ensure storage area and rooms are clean, dry and secure at all times. Perform rental worthy inspection of U-Haul trucks, trailers, car-top carriers, tow bars, hitches, storage rooms and GRI. Ensure that all equipment dispatched is "fit for intended use" and "customer ready" and that the customer returns the equipment in the same condition (allowing for normal wear and tear). Open and close facility according to established procedures. Maintain storage records, etc. on-line using available computerized systems at the storage location. Comply with U-Haul objectives, policies, programs and procedures. Delegate responsibility and assign tasks daily. May hire, motivate, train, evaluate subordinate work performance, set work schedules, and administer discipline up to and including termination.
Note: Essential functions are not exhaustive and may be supplemented as necessary.
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