FEATURED JOB OPENING: On-Site Resident Property Managers - Mountain View, CA

On-Site Resident Property Managers

San Francisco Mid-Peninsula

Are you property managers interested in downsizing to a mid-size, friendly, resident-oriented complex? Are you a pair of people who take pride in where you live and enjoy interacting with people and have the experience and skills described below?

This 34-unit gated complex has low turnover, peace and quiet, considerate residents,  apartments you’re proud to show, and is a cat-friendly complex that does not have resident dogs.    Residents like living here:   “On of the best places we ever lived at.”   “The apartments and grounds create lovely scenery from every apartment.”  “Thank you for making this my home or many years.”   These are real quotes from real people.  And we can provide references from managers who retired and references from residents.     

The compensation package is comparable to property management compensation for a much larger complex because this is a position for a special team who can fulfill resident expectations that managers enjoy contributing to the property being a welcome-home-refuge and owner expectations that the property managers who, like the couple who managed for 17 years, can manage the property with minimal oversight from the owners for several months at a time.   

Duties and responsibilities are summarized below.   Submit a cover letter describing why managing this particular property is a good fit for your combined experience and skills along with resumes for each of you.   (We can only respond to inquires from two-person teams with skills and experience described below.)

Community Relations Requirements & Responsibilities

Excellent interpersonal and communication skills requisite for:

― maintaining the coming-home ambiance residents value

― maintaining good resident relations and responding to residents courteously and promptly.

― maintaining good owner relations and providing updates and responding to requests

― establishing good working relations with contractors and service providers

― establishing working relations with management of neighboring complexes

Enforcing resident and property rules and regulations fairly and equitably
Knowledge of fair housing standards, laws and regulations

Administration Requirements & Responsibilities

Proficient computer skills – Internet, email, Microsoft Office, on-site security system

Collect monthly rents
Submit monthly rent and maintenance logs and bi-annual inspection reports
Maintain resident files and documentation

Conduct bi-annual apartment inspections

Coordinate and schedule service providers for apartment turnovers

Renting (year lease required)

― staging apartments

― responding to email and phone responses to ads promptly

― scheduling potential residents

― conducting property and apartment tours,

― screening applicants:  credit checks, verify information for rental approval submission

― assembling and completing new resident forms and documents

― welcoming residents to their new home

Maintain ongoing knowledge of competition, including in-person tours

Compile periodic rent surveys

Maintenance Requirements and Responsibilities

3-5 years experience in general maintenance

Respond to maintenance questions and requests in a timely manner

Trouble shooting and determine cause of common property, electrical, plumbing, carpentry,
major appliance maintenance issues

Determine whether maintenance is minor (manager) or major (service provider)

Perform minor maintenance, for example:
― building: replace light bulbs, door locks, caulking, blinds
― plumbing: replace garbage disposals, leaking faucets, flush valves
― electrical: replace light fixtures, switches, plugs, adjust timers

Monitor service providers and contractors

Recognize inexperience, carelessness, corner-cutting 

Daily walk-through of  property to confirm compliance with safety, cleanliness and property appearance standards.

Daily cleaning of laundry rooms and common areas.  

Monitor pool  (pool maintained by pool service)

Monitor automatic sprinklers (landscaping maintained by gardening service)

Work Schedule

Approximately 30 flexible hours a week, 2 days off second, third, fourth weeks each month,  2 weeks annual vacation.  An on-site assistant manager covers when the property managers are on days off and vacation.  There is no leasing office so hours are flexible.  Property managers have four tool/work rooms.   

Compensation Package

Annual Salary $90,000 a year plus 2BR 1BA apartment with 300 sq. ft. deck shaded by oak and maple trees, all utilities including land lines and high-speed internet, 100% employer paid health insurance, paid vacation.