FEATURED JOB OPENING: On-Site Property Hosts - Dunsmuir, CA

Posted: 2/5/2025

Position Summary

Jubilee Railroad Wilderness Lodge, (the soon-to-be name of the enterprise currently known as Railroad Park Resort -- https://www.rrpark.com), is seeking an energetic, hospitality-minded couple, (or two close friends/roommates), who believe in the transformative power of service to play a vital role in hosting our unique lodging and campground operations.

We are located amidst the magical wilderness of Mount Shasta, at the eastern gateway to the “Klamath Knot”, a global biodiversity hotspot. We are in a densely-forested, spring-fed valley, at the base of a Jurassic-period crystalline rock formation and State Park, connected to the Pacific Crest Trail! Our property features historic caboose lodging, vintage cabins, a farm-to-table restaurant, scenic campground facilities, a year round stream, a meadow for events, and connection to myriad hiking trails.

With new ownership by Jubilee College, this is a moment of culture shift, new guests, new activities, and new ways to heal the land and serve the people. This position offers an opportunity to join a team managing our distinctive 43-acre property, where every interaction is seen as a chance to create meaningful connections and contribute to our guests' joy, well-being, and experience in nature. The ideal candidates will have a can-do attitude, creativity, and an ability to not only learn systems, but to build and improve them, as well as a desire to create new activities across diverse situations. Candidates should thrive at pitching-in wherever useful across lodging, campground, housekeeping, guest services, including dreaming up new star-gazing evenings, setting up the big screen for “movies in the meadow”, flipping pancakes in the campground, rescuing middle-of-the-night lock outs (!), and welcoming people at the front desk to one of the most magical places in the world! Candidates should love this region, the values of the College, and relish the opportunity to practice kindness & service with guests who come our way.

Essential Duties & Responsibilities

This two year position includes year-round on-site lodging. 

The position is quite busy for six months of the year, and slower with more space for personal exploration, during the other half of the year!

FULL TIME: High season, April 15-October 15: (Wednesday to Sunday), 

PART TIME: Low season, October 16 - April 14: 3 days per week (Friday to Sunday)

Three (3) weeks vacation in January, February or March!

Onsite Lodging Operations

• Support the Lodging Manager across lodging, campground, and all activities
• Support the hosting of large groups and special events
• Look for ways to bring values of service, equity, magic, and sustainability into all operations
• Work shifts at the front desk to welcome guests, share local area recommendations with enthusiasm and insider knowledge, and schedule reservations with warmth and attention to detail
• Develop and manage inventory systems tbd, possibly to include guest activities & events, housekeeping, and the Mystic Market, while ensuring quality and sustainability
• Conduct quality checks of accommodations with an eye for both cleanliness and guest delight
• Collaborate with Facilities Manager & night security Manager to enhance guest comfort
• Enhance processes for cleanliness and safety as expressions of care
• Look for opportunities to build and improve on all processes and systems - from software to recycling - for ease and efficacy for our guests, and for our team
• Foster a positive work environment and team culture

Guest Engagement & Hosting: 

• Interact with guests proactively. Create magical moments that exceed guest expectations. Connect them to adventures, activities and volunteer opportunities in the region.
• Host and create special activities (movies in the meadow, live music, nature hikes, Awakin circles)
• Foster an environment where guests feel truly welcomed, valued, and delighted to be here

Job Requirements and Qualifications

Required Qualifications:

• Available to start by March 2025
• Excellent written and verbal communication
• Can-do, willing to pitch-in, energetic, positive, enjoys people!
• Problem-solving / decision-making in fast-paced hospitality environment
• Very basic handyman skills - able to assess issues/make connections
• Peace-maker who sees the good in others; able to diffuse tensions
• Diversity of lived experience that expands our team!'
• Strong computer skills (Google Workspace & Canva)
• Valid driver's license and reliable personal vehicle

Physical requirements:

• Ability to move throughout the property, including outdoor terrain, climb stairs frequently, and occasionally lift items (up to 50 pounds)
• Must be comfortable working in all weather conditions throughout four distinct seasons
• Must be legally authorized to work in the United States

Preferred Qualifications:

• Training in Hospitality, Business, or related field
• Proficiency in property management software (training provided)
• Experience with historic properties or unique accommodations
• Knowledge of Northern California tourism industry
• Background in events management, catering, or wedding coordination
• Basic maintenance and handyperson skills
• Ability to speak another language

Compensation & Benefits

• Pay: $20/hour per person
• Free Housing: 750 sq ft partially furnished one-bedroom second-story apartment above the Mystic Market / Gift Shop, (valued at $1000/month)
• Includes all utilities (electricity, water, internet)
• Pet-friendly with approval (breed/size restrictions apply)
• Private entrance, dedicated parking space, and a scenic view from all windows 
• Paid time off: three weeks vacation in either Jan, Feb or March
• Paid sick leave 
• Employee discounts: dining and retail
• Professional development allowance

Schedule & Availability

• Primary schedule: 
• 40 hours per week, typically Wednesday-Sunday during high season (April 15-Oct 15)
• 24 hours per week, typically Friday-Sunday, from Oct 16 to April 14.
• On-call responsibilities:
• Evening on-call phone coverage (8pm-8am) for approximately 4 days per week. Collaborate with the Night Audit/Security Guard for additional coverage. 
• Rotating holiday and weekend emergency coverage (shared with other managers)
• Flexibility for special events and seasonal peak periods

More about the Jubilee Railroad Wilderness Lodge

Jubilee Railroad is a truly unique property located amidst the magical wilderness of Mount Shasta, in a densely-forested valley just beside Castle Crags State Park. Our property has been a top north state vacation destination where guests can eat, play, and stay. We have earned Tripadvisor “Certificate of Excellence” property and a strong and loyal customer base. 

Our property consists of:

• Lodging: 23 custom train caboose hotel rooms and 4 vintage cabins 
• Food: A full service restaurant and bar serving breakfast, lunch, and dinner
• Hosting: A gift shop, and four apartments/houses for events
• Camping: A 45 space RV park and tent campground with game room and camp store
• Swimming & More: A pool/hot tub, river, ponds, a dog park, playground, snowshoe rentals, and other beautiful amenities
• Views: Castle Crags and forest lands

Our one-of-a-kind  wilderness lodge property is located in the town of Dunsmuir, a small 1600-person community situated within one of the most beautiful places on Earth. We acknowledge and give thanks to the land on which we live and work, and to the Nom Ti Pom Wintu people who cared for this place for thousands of years. We have four distinct seasons - snowy winters, flower-filled springs, hot summers for swimming, and colorful changing leaves in the fall. 

In 2024, the non-profit Jubilee College (https://jubilee.college), purchased Railroad Park Resort & The Dining Car restaurant, which has been beloved locally for 56 years, and has received top reviews from both guests and critics alike. Jubilee College is a new, small two-year liberal arts school designed for a diverse community of young people who believe that a better world is possible and who want to reach for it with others, to create it. The College is rooted in physical work, rigorous study, and contemplative practice. 

We will not only be continuing to operate the resort (under the new name of Jubilee Railroad) and restaurant, but we have intentions to greatly expand both, as a hub and center in in northern California for sacred hospitality, great food, and living in ways that restore earth and community. 

We aim to put much greater attention on the health of the lands, water and forests of our valley, to begin sourcing from regional farms and suppliers and to choose foods that are more indigenous to this place. We will build deeper partnerships with the local community and businesses, and serve as a welcoming joyful place for diverse visitors and guests from around the world. We will invest in more environmentally-sound building, energy, water and waste practices, and to both live and inspire a spirit of hospitality and care with our team and with all of our guests.

The first 28-person class of students at Jubilee College will start in the fall of 2026, and a part of their program will be to help maintain the campus as well as to support employees in expanding and deepening the resort. Student housing will be built in new facilities up the valley behind the resort. College classes will be held in downtown Dunsmuir in a remodeled 20,000 square foot building - formerly the elementary school. College students, faculty, and fellows will bike between the resort and downtown, contributing to the town’s increased economic, social, and artistic vitality.