FEATURED JOB OPENING: Self Storage Resident Managers - Corona, CA

Self Storage Resident Managers (couple)

Full Time
SUMMARY

One of our locations in Corona CA has an employment opportunity for a full-time
property management team of two (5 days per week).

The property managers must be energetic, outgoing self-starters who have excellent sales,
marketing, and customer service skills. They must aggressively contribute to profitability by
developing and maintaining mutually beneficial business relationships and by being committed to
excellence in customer service. The applicants must be extremely reliable with an excellent work
ethic and must lead by example.

RESPONSIBILITIES AND DUTIES

 Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
 Rentals kept at optimum levels by effectively utilizing advertising, promotional and customer
relation skills as approved by management.
 Provide outstanding customer service including assessing and resolving customer problems,
professionally handling telephone and walk in inquiries, and effective follow up of email and
internet sales leads.
 Show, rent, and clean vacated storage units and RV spaces. Inspect and clean the halls,
walkways, drives, and decks for the storage facility as needed.
 Maintain all required tenant documentation and daily accounting records in a neat and orderly
manner as directed by management.
 Control delinquencies through telephone contact, sending letters, emails, invoices, and legal
notices as scheduled by management.
 Maintain a neat, clean, safe, and secure facility. Make periodic daily lock, building, and yard
checks. Team will be responsible for performing all maintenance duties as needed.
 Office managements, including but not limited to, opening and closing the office on time each
day, keeping and balancing petty cash, making daily bank deposits, and preparing daily,
weekly, and monthly reports as required by management.
 Price shop all competition monthly to ensure that we stay competitive in our pricing and
promotions.
 Assist in preparing units for auction as prescribed by law and approved by management.
 Effectively communicate with management and fellow associates.
 Resident managers will be responsible for responding to the security alarms when the office is
closed.

EXPERIENCE AND QUALIFICATIONS

 Prior management experience is required. Customer service, retail sales, marketing, general
office and telephone skills are a plus.
 Good organizational skills, excellent team building skills, and an understanding of accounting
and finance required.
 Strong work skills with Microsoft Office Products: Word and Excel. Applicants must be
knowledgeable and experienced in internet sales and marketing.

EDUCATION

 High school diploma
 Strong work ethic and values is a must.

PHYSICAL DEMANDS

 Applicants must be able to do desk/office work for 6 hours or more.
 Medium to heavy lifting, must be able to lift 25-50 pounds.
 Looking for a person who is familiar and/or handy with light maintenance skills, i.e. door
repairs, changing lighting, refastening metal partitions as needed etc.
 Applicants will be responsible for sweeping aisles, decks, building hallways, and maintenance
of the exterior of the facility, as well as clean and prep vacated units for rental etc.
 Please note that some of these duties require using a 10-foot ladder, so applicant must be
comfortable working in heights/ladders.

BENEFITS

 50% paid health coverage after a 90-day probationary period. 
 Resident managers provided with a newly remodeled approx. 1100sq ft. two-bedroom, one-
bath apartment with all utilities paid excluding phone and internet as compensation for part
of salary. Apartment has been recently remodeled including new appliances, all new kitchen
cabinets, new bathroom, new countertops and new hardwood flooring throughout, also
(includes a washer/dryer with laundry station).
 One-week paid vacation after qualifying period of continued employment first year and two-
week vacation thereafter.
 Paid holidays.
 Tiered profit-sharing program after 90-day probationary period. 
 All applicants must complete and pass a paid, 90-day probationary period. Note: A 30-day
initial training must be completed prior to moving into the apartment.
 The 90-day probation period is considered as part of the ongoing candidate selection process
and employment may be terminated during this part of that process for any reason.