FEATURED JOB OPENING: Self-Storage Resident Manager Team - Phoenix, AZ

Full-time position available immediately for a professional on-site resident manager or two-person team to oversee the operation of a self-storage and RV parking facility located in the Avondale/Litchfield Park area.

We are recruiting an experienced full-time, professional manager or two-person manager team to live onsite and manage all aspects of the day-to-day operations. Schedule includes 40 hours per week for an individual manager or 40 hours each person for a team.

Previous self-storage and/or property management experience is preferred. Hands-on training for the daily operations and on-site management software program (Sitelink Web Edition) will be provided. Specific emphasis will be placed on customer service, leasing and revenue management skills including experience with implementing systematic rental rate increases.

This is primarily a sales, marketing and customer service position. Candidates must be professional, friendly, energetic and possess excellent telephone and communication skills (both written and verbal), intermediate knowledge of computers is essential including e-mail and Microsoft Office skills. Candidates must possess strong attention to details.

Office Administration Duties

Daily administration responsibilities include leasing, marketing, banking and office duties, greeting existing and prospective customers, responding to inquiries over the phone, via internet and in-person. Renting vacant units, completing lease agreements and related paperwork, and assisting customers with top-notch friendly service. The position also involves hiring, training and supervising the part-time Relief Manager staff.

Other duties entail daily operation of on-site mailbox center, off-site marketing, collecting delinquent accounts, preparing units for lien sale, submitting monthly reports to the owner, conducting competition surveys, analyzing rental rates and marketing programs and scheduling and supervising maintenance repairs with both in-house employees and outside vendors.

The facility contains a large covered and uncovered RV and boat parking section. Amenities include an onsite dump station, car wash and vacuum and propane services.

Maintenance Duties

Specific maintenance duties include daily cleaning of the office and customer restroom, maintaining all common areas and exterior curb appeal, keeping all hallways clean and free of debris, supervision and oversight of all maintenance programs to include minor landscaping, weed and pest spray application, pest control, and ensuring that all vacant units are cleaned and ready to lease. 

Compensation & Benefits

A competitive base hourly rate of $16.00 - $18.00 per person depending on experience PLUS monthly leasing bonus, year-end bonus program, medical benefits, PTO & sick leave, paid holidays and matching 401K plan is offered. There is an on-site apartment and paid utilities provided as part of the compensation.

The company does conduct pre-employment background investigations and drug-screening. Interested candidates should respond via e-mail and attach resume along with salary history and minimum requirements.

Must be available for an in-person interview.