FEATURED JOB OPENING: **Seeking an Innkeeper Couple for a Beautiful San Juan Island Inn** - Friday Harbor, WA

Seeking an Innkeeper Couple for a Beautiful San Juan Island Inn.

Are you a dynamic couple with a passion for hospitality? We are looking for an Innkeeper Couple to manage our 20-room inn on beautiful San Juan Island, Washington. This is a year-round position and includes housing onsite. Expect to work about half-time in the winter and to be very busy working full-time during the high season.

San Juan is an hour's ferry ride from Anacortes Washington, about 2 hours north of Seattle.  The island is known for its scenic coastline, orca whale watching tours, sea kayaking, beautiful hiking, biking and interior forest and farmland.  From the Inn you can reach any part of the island in about 20 minutes by car. Nowhere on the island will you find a traffic light, or a speed limit over 45 mph.  This is a popular tourist destination, and a great place to live and enjoy life!

The Discovery Inn has 20 rooms and is a mid-market property with high season rates of about $250 per night. Our guests (and owners) expect 5-star customer service including concierge-style guidance for the island, and uniformly respectful, warm and positive interactions.  We are known for the cleanliness, style and comfort of our rooms, and for our lovely grounds with a terrific hot tub, rolling lawns, barbecues and volleyball.

### **Responsibilities:**

- Carry out and oversee daily inn operations, ensuring a seamless guest experience

- Work well independently, as well as in collaboration with owners

- Provide exceptional hospitality and customer service

- Run the front office, phones, email, laundry, etc.

- Hire, manage and supervise housekeeping and relief management staff

- Manage reservations and guest communications

- Procure supplies as needed

- Assist with marketing and social media engagement

- Foster strong relationships within the local community

- Handle property maintenance and basic repairs

- Do whatever it takes to ensure operations run smoothly

- Identify and manage vendors as needed

- Communicate fully and openly with the owners

### **Ideal Candidates:**

- Have previous **hospitality management experience** (boutique inns, hotels, or B&Bs preferred)

- Are passionately customer-focused with even temperament and excellent interpersonal skills

- Have exceptional people management skills, fostering a stable, positive, enthusiastic, safe and healthy workplace

- Have a meticulous high standard for the property and guest experience.  Enjoy being hands-on with the rooms, the office, the laundry, the grounds. Enjoy engaging with guests.

- Are tech-savvy and comfortable with online booking platforms and social media.  

- Are organized and able to handle interrupt-driven busy periods without becoming flustered or dropping any balls.

- Have strong problem-solving and organizational skills

- Can handle light property maintenance and work with contractors as necessary

- And importantly, are honest, self-motivated, reliable, energetic, generous, and committed to the success of the business

### **Position Details:

- The Inn does not offer food service, so the focus is on the staff, rooms and grounds

- Housing onsite is included and living onsite is required of the managers

- Compensation based on experience and responsibilities

- Must be willing to commit to the position long-term

- We are a pet-free property, and that applies to staff as well as the guests

If you and your partner are looking for a rewarding long-term opportunity in a breathtaking location, we’d love to hear from you!

**To Apply:** Please send your **resumes and a cover letter** outlining your experience and why you’d be a great fit for this role.

We look forward to welcoming the right couple to our team!