FEATURED JOB OPENING: General Managers - Monticello, IN

ABOUT US

Horizon Outdoor Hospitality, the leading RV resort management company, is seeking a General Manager for Lost Acres Campground, a seasonal camping resort located near Indiana Beach, IN. This campground includes seasonal & daily campsites plus tent sites. Amenities include swimming pool, sports courts, cornhole, playground & general store with a small food & beverage offering. Although the campground is open seasonally April through October, the position is full-time year-round.

ABOUT YOU

You love hospitality and have been working within the industry for a minimum of 5 years, with at least 2 years’ experience at the General Manager level.

You have a demonstrated ability to hire, motivate, and lead a team. You should enjoy the hands-on, high guest contact part of the business and creating excellent guest and employee experiences, just as much as you enjoy driving revenue and great bottom line results.

We look for candidates whose motivation and excitement match their skill and eagerness to achieve financial success, develop and mentor a team, and exceed guest satisfaction.

RESPONSIBILITIES 

The position reports directly to the Operations Director.

• Oversee daily operations of the resort with a keen knowledge and understanding of the operation of each department, ensuring that all runs smoothly and efficiently while also centering on guest, and associate, satisfaction.
• Maintain daily interaction with each department with an ongoing understanding of the operation as it pertains to Reservations, Guest Services, Food and Beverage, Housekeeping, Facilities, and Night Patrol.
• Partner with Operations Director to analyze forecasts and develop revenue and promotion strategies.
• Hire, train, and motivate team members; oversee staffing for budget compliance.
• Lead by example and ensure that team members are properly trained and are executing exceptional, delightful, memorable, and personalized service for each and every guest.
• Supervise, direct, and hold weekly meetings with the onsite management team and supervisors; leading and coaching each in the achievement of business goals and operational excellence. 
• Conduct daily inspection of the property and services to ensure standards are being met.
• Ensure that a safe work environment is in place, inspected, and maintained.
• Manage operational budget, analyze revenue and expenditures, and maintain awareness of property financial objectives.
• Order supplies and ensure that inventory and par levels are maintained.
• Maintain vendor relations and source new vendors where needed.
• Assist the property, management company, or ownership team with other relatable duties as defined.

COMPENSATION

• The starting base pay for this role is between $45-50k. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.
• Health, dental, and vision insurance available
• Participation in 401(k)
• PTO benefits
• On-site housing or RV Site including electric, water, sewer, trash & WiFi
• Fun and friendly environment of dreamers and doers!