Dual RV Resort Managers - Mesa, AZ

The Resort Manager Couple position is a position for a couple of dual working partners looking to manage a 55+ resort community. The position has an income potential of $110k, a beautiful home on the property, commissions, and annual bonuses! As Resort Managers, it is your duty to administer and maintain all phases of community operations to include personnel functions, leasing community maintenance, monitoring market conditions, budget control, advertising, and resident relations.

General Accountabilities

• Identifies and addresses issues associated with a supervisory position.
• Hires, trains, coaches, and evaluates on-site employees.
• Takes appropriate disciplinary action in response to insubordination, misconduct, and lackluster performance.
• Thoroughly documents employee/resident incidents as they arise.
• Provides staff with direction, guidance, and tools for performing well.
• Performs a variety of tasks in a calm and controlled manner.
• Plans and schedules work in advance.
• Reaches decisions quickly based on available information.
• Takes initiative to research and complete projects.
• Acts as an innovative and/or creative source to consider solutions to problems.
• Provides clear and concise instructions for effective management of on-site staff.
• Conducts staff meetings on regular basis.
• Performs duties to attain the highest levels of resident service.
• Responds promptly to employees/customer’s needs and concerns.
• Determines the needs of customers while being pleasant, cheerful, and tactful.
• Performs a variety of duties associated with payroll/financial reporting and monitoring.
• Negotiates to maximize the benefits for the organization.
• Processes and approves payment of invoices on a timely basis.
• Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments, and negotiations, etc.
• Prepares and inputs remote timesheets and payroll-related information accurately and promptly.
• Survey and understand market conditions and competition.
• Develop and implement a marketing plan.
• Reviews renewals and prepares budget increase recommendations according to the operating budget and market conditions.
• Prepares and follows guidelines of community operating budget, and makes recommendations for ways to maximize income and minimize expenses.
• Performs a variety of duties associated with leasing/marketing and community functions.
• Supports overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, etc.
• Ensures staff is implementing resident retention and renewal programs.
• Supervises and ensures collection of all rent and other Resort income.
• Inspects Resort common areas, models, and vacant units regularly and completes the community inspection report.
• Reviews and approves or rejects resident applications.
• Understands and complies with state landlord-tenant law and Fair Housing laws and standards.
• Performs a variety of duties associated with maintenance and related programs.
• Monitors maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.
• Makes recommendations and oversees the editing of the community newsletter.
• Becomes active in the local business community and develop a rapport with the residential community.