Community Manager(s) - Cheboygan, MI

Community Manager Job Summary:

The ideal candidate is a detailed, energetic, self-starter who has excellent sales and customer service skills. Candidates represent the face of the community and as such should be very dependable, organized and strong in resident relations. Experience with manufactured home communities is required.

Community Manager Responsibilities include, but are not limited to:

• Provides outstanding customer service including assessing and resolving tenant problems, scheduling service requests and professionally handling telephone inquiries
• Responsible for the sales, marketing, occupancy, and delinquency management of the facility
• Preparation of tenant notification letters i.e. new management letters, collection notices and contact information forms
• Obtain bids for property maintenance as well as repairs to community common areas
• Maintain accurate resident records in property management software and resident files
• Approving petty cash requests, processing property invoices, security deposit reconciliations, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
• Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues
• Responsible for the marketing of the community, manufactured homes and for maintaining positive resident relations
• Maintain accurate and in depth knowledge of all aspects of inventory particularly in areas such as rent pricing, lease renewals, knowledge of surrounding neighborhoods and competing MHC's
• Perform ongoing routine inspections of all vacant homes throughout the turnover process to ensure the residence is ready in accordance with company standards
• List and maintain available homes in company software and other available marketing outlets to ensure accurate inventory information for leasing and reporting
• Schedule appointments to meet and sign all lease paperwork, accept rental payment and complete move-in orientation

Qualifications:

Minimum 2 years direct experience with Manufactured Home Communities
Basic computer skills, including working knowledge of Word, and Excel are required
Rent Manager Software Experience a plus
General understanding of accounting and property management principals
Excellent communication and organizational skills required
High School diploma, some college preferred

Job Type: Full Time

Experience:

• Accounting: 1 year (Preferred)
• Excel: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Property Maintenance: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)