Assistant Resident Manager Team/Couple (2 ppl) - Calgary, AB

Position Summary:
Would you like to work where you live ? The Assistant Resident Manager Team/couple contributes to Hollyburn’s goals by positively representing Hollyburn to our Residents. The Assistant Resident Manager Team/Couple ensures excellent and responsive service to resident requests, and provides a clean, well maintained and secure building. Our goal is that 3-6 months of training will lead to our Assistant Resident Managers becoming Resident Managers of their own building within our Portfolio. These are Full-Time Permanent positions for two people.

Key Duties & Responsibilities
• Enforces the provisions of the Residential Tenancy Act.
• Responds to tenant inquiries in keeping with the Company Mission to provide exceptional customer service.
• upervises the building, including common areas, to ensure security and safety of all tenants, the employees and agents of Hollyburn.
• Manages the rental process for tenants including all required paper work for the rental of suites, parking and / or storage lockers. Facilitates credit and reference checks for prospective tenants.
• Manages all building maintenance requirements to the highest standards. This includes cleaning all common areas, supervising contractors and logging work performed, and conducting minor repairs as necessary. Regularly conducts building inspections and makes recommendations for preventative maintenance. Notifies management concerning need for major repairs.
• Keeps proper books and accounts for the Building as per accounting requirements, attends to the collection and safe deposit of all rent monies and other amounts receivable from tenants.
• Prepares vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning.

Qualifications
- Must be able to live on-site in a one bedroom - no pet building
- Must have good understanding of the English language. This includes both written and verbal communication.
- Be physically able to carry out all necessary duties. Must be physically able to Lift, push, pull, carry up to 25-50 lbs
- Minimum of 2 years of related experience in Housekeeping or Building Management
- Experience with being painting & maintenance repairs is an asset
- Bookkeeping or other related administrative experience is an asset
- Excellent customer service skills.
- Attention to detail and accuracy, even as priorities change and urgencies intervene.
- Experience working safely with cleaning and other chemicals used in building operations.